Danish Customer Service Agent - Hybrid

Danish Customer Service Agent - Hybrid
Lisboa
Lisboa, Lisboa, Portugal

Exciting Opportunity for Danish-Speaking Professionals in Portugal!

Are you fluent in Danish (C2 level) and based in Portugal?

Looking for a fresh challenge in your career or ready to grow in the customer service sector?

If so, this could be your perfect role!

Location: Carcavelos ( 2 days on site)

Salary: €870 + €770 Language Bonus + Meal Allowance + Performance Bonus (up to €178. 50/month)

Our client, a European leader in the leisure gift market, is all about creating magical experiences. From adventure and
- being to gastronomy and memorable stays, they offer customers the widest variety of gift experiences in Europe.

If this sounds exciting, read on!

What we’re looking for:

• Fluent Danish (C2 level) – required.
• Fluent English – strong speaking and writing skills.
• Customer service experience (preferably in call centers) or B2B support experience.
• Ability to thrive in a
  - paced, dynamic environment.

Your role will include:

• Assisting customers with orders, exchanges, and upselling opportunities.
• Managing customer and partner interactions through phone, email, chat, and social media.
• Recording customer details and ensuring timely
  - up on all cases.
• Staying updated on product knowledge and company policies.
• Collaborating with the team to exceed quality KPIs and strengthen the brand.

What’s in it for you?

• Competitive salary
• Comprehensive training to help you succeed. Fully paid
• Work from ANY country for up to 20 days/year!
• Monday-Friday schedule (8
  - 5 pm). No nights shifts or weekend.
• Health and life insurance provided by the company.
• Weekly events and activities to keep you engaged and motivated.
• Direct employment with the client.
• Exciting opportunities for career growth!

You can email to iraia. sanchez@recruiters. ie or call directly to +353 15225356