Danish Speaking Quality Analyst

Danish‑Speaking Quality Analyst Lisbon, Portugal

Are you detail‑oriented and passionate about delivering top‑quality customer experience? Join a leading international company in sunny Lisbon and put your Danish and English skills to use as a Quality Analyst.

What you’ll do

• Review and evaluate customer interactions to ensure quality and compliance.
• Provide feedback, training, and support to improve team performance.
• Create reports, track trends, and suggest process improvements.
• Work closely with internal and external QA partners.
• Drive initiatives that boost customer satisfaction and service quality.

What you’ll bring

• Native or fluent Danish + good English (B2+).
• Experience in Quality Assurance or Customer Service (at least 12 years).
• Great communication, analytical and listening skills.
• Eye for detail and accuracy.
• Comfortable working in a multicultural environment.

Whats in it for you

• Competitive salary with meal and transport allowance.
• Health insurance after the trial period.
• Modern office near Oeiras.
• Support with relocation to Portugal (flight + accommodation package).
• Paid training and career growth opportunities.
• Friendly international team and great work‑life balance.

Apply now with Kats Recruitment and start your next adventure in Lisbon!

Let talent flow. Let grow.