Data-Driven CX Ops Architect — Scale & Automate Care

Data-Driven CX Ops Architect — Scale & Automate Care
Lisboa
Lisboa, Lisboa, Portugal

A leading Saa
S platform provider in Lisbon is seeking a Customer Experience Operations Architect. You will design and manage the operational architecture of the customer care system to enhance customer satisfaction and improve processes. The ideal candidate is proficient with tools like Zendesk, has strong
- solving skills, and focuses on creating scalable solutions within a collaborative team environment.

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