Data Engineer II

Pager
Duty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately
- thirds of the Fortune 100, Pager
Duty is essential for delivering
- on digital experiences to modern businesses.

Join us. At Pager
Duty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible,
- winning workplace.

Pager
Duty is growing, and we are looking for a Data Engineer II to join our global Enterprise Data team in IT to manage and contribute to the software and services that we provide to our users. As a Data Engineer II at Pager
Duty, you will be responsible for designing, building, deploying, and supporting solutions for teams across Pager
Duty's growing global user base. You are scrappy, independent, and excited about having a big impact on a small but growing team.

Together with the other members of the Data Platform team, you will have the opportunity to redefine how Pager
Duty designs, builds, integrates, and maintains a growing set of software and Saa
S solutions. In this role, you will be working
- functionally with business domain experts, analytics, and engineering teams to
- design and
- implement our Data Warehouse model(s).

Key Responsibilities

• Translate business requirements into data models that are easy to understand and used by different disciplines across the company. Design, implement, and build pipelines that deliver data with measurable quality under the SLA.
• Partner with business domain experts, data analysts, and engineering teams to build foundational data sets that are trusted, well understood, aligned with business strategy, and enable
  - service.
• Be a champion of the overall strategy for data governance, security, privacy, quality, and retention that will satisfy business policies and requirements. Assist with initiatives to formalize data governance and management practices, rationalize our information lifecycle, and key company metrics.
• Own and document foundational company metrics with a clear definition and data lineage.
• Identify, document, and promote best practices. Contribute to the data ecosystem and build a strong data foundation for the company.
• You will design, implement, and scale data pipelines that transform billions of records into actionable data models that enable data insights.
• You will provide
  - on technical support to build trusted and reliable
  - specific datasets and metrics.

Basic Qualifications

• 3+ years of experience working in data integration, pipelines, and data modeling.
• Experience designing and deploying code in Data platforms in a
  - based and Agile environment.
• Knowledge and experience of relational databases and being capable of writing complex SQL.
• Experience working with Cloud-based Data Warehousing Platform such as Snowflake or AWS, or Databricks.
• Experience with Python and SQL.
• Experience working with SQL, AWS S3, and ETL/Automation Workflow tools like Workato, etc.

Preferred Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field, or equivalent training, fellowship, or work experience.
• Knowledge of at least one Data Visualization tool, like Tableau, Power BI, is preferred.
• Excellent written and verbal communication and interpersonal skills, able to effectively collaborate with technical and business partners.
• Smart Individual to pick up and jump into any new technology as and when needed, and a good team player.
• Hands‑on knowledge and experience with Gen AI‑related projects using some of the tools, like Snowflake, Databricks, is a big plus.

Pager
Duty is a flexible, hybrid workplace. We embrace and encourage
- person working as an integral part of our culture. Both our employees and external research tells us that co‑located collaboration strengthens connections, drives innovation, and accelerates learning.

This role is expected to come into our Lisbon office 2 days per week, so you can thrive in your new role and fully embrace being a Dutonian!

Hesitant to apply?

We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts!

Where we work

Pager
Duty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:

Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia

Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon

United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming

Candidates must reside in an eligible location, which vary by role.

How we work

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.

People Leaders at Pager
Duty are responsible for creating high performance environments that drive accountability. Pager
Duty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.

What we offer

As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country‑specific offerings, on our benefits site.

Your Package May Include

• Company equity*
• ESPP (Employee Stock Purchase Program)*
• Retirement or pension plan*
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & Hibernation
  Duty – companywide paid days off in addition to PTO
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non‑pregnant parent (some countries have longer leave standards and we comply with local laws)*
• Paid volunteer time off: 20 hours per year
• Mental wellness programs

Eligibility may vary by role, region, and tenure

About Pager
Duty

Pager
Duty, Inc. (NYSE:PD) is a global leader in digital operations management. The Pager
Duty Operations Cloud is an AI‑powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, Pager
Duty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two‑thirds of the Fortune 100, Pager
Duty is essential for delivering always‑on digital experiences to modern businesses.

Pager
Duty is Great Place to Work‑certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on Trust
Radius and G2.

Go behind‑the‑scenes on our careers site and @pagerduty on Instagram.

Additional Information

Pager
Duty is an equal opportunity employer. Pager
Duty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand Pager
Duty's Privacy Policy.

Pager
Duty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

Pager
Duty uses the E‑Verify employment verification program.