Data Team Lead/Senior Data Team Lead

Data Team Lead / Senior Data Team Lead at IQVIA

Join our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

This Clinical Data Team Lead will manage end‑to‑end delivery of data management services for single/multi‑service projects, ensuring quality deliverables on time and within budget to achieve customer satisfaction. The role provides comprehensive data management expertise to the Clinical Data Management (CDM) team to deliver high‑quality products that meet customer needs and directs the team in project planning, execution, close‑out, financial management, communications and milestone deliverables. Compliance with Good Clinical Practices (GCPs), applicable regulatory guidelines, SOPs, policies, and CDM guidance documents is required.

Responsibilities

• Serve as primary point of contact for customers on clinical data management deliverables.
• Provide project management expertise working with customer data managers, key decision makers, and internal team members to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise.
• Justify and perform direct negotiations with customers on timelines, financials, process and resources.
• Maintain strong customer relationships and ensure open communications with customer and Quintiles management to meet contractual obligations.
• Meet regularly with Data Operations Coordinator and/or team members to ensure milestones meet timelines and quality deliverables.
• Establish strong communications with Data Operations team, functional leads, project managers and all other stakeholders.
• Support DM service delivery with comprehensive DM process and technical expertise in executing projects.
• Serve as the escalation point for unresolved data issues, working with client data managers, vendors and internal team members for resolution.
• Work with functional manager(s) to ensure appropriate resources are assigned to meet project deliverables.
• Create and/or review and sign‑off on all data management plan (DMP) documents.
• Implement proactive quality management plans across multiple projects/programmes. Track service performance and provide leadership to identify root causes of issues and implement remedial actions.
• Serve as Subject Matter Expert (SME) and provide leadership and expertise in a specific CDM task or technology.
• Maintain internal tracking databases and systems.

Qualifications

• Bachelor’s Degree, or educational equivalent, in health, clinical, biological or mathematical sciences, or related field.
• 5+ years of direct Clinical Data Management experience in CRO or pharmaceuticals industry, including 3+ years as a CDM project lead; or equivalent combination of education, training and experience.
• Previous experience and proven competence in managing delivery of multiple projects through the full DM life‑cycle (several studies/programmes).
• Previous experience handling customer negotiations.
• Knowledge of Good Clinical Practices and relevant regulatory guidelines.
• Excellent communication, interpersonal, customer service and teamwork skills.
• Comprehensive understanding of the clinical drug development process.
• Ability to establish and maintain effective working relationships with co‑workers, managers and customers.

Seniority level

• Mid‑Senior level

Employment type

• Contract

Job function

• Information Technology
• Hospitals and Health Care

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs. iqvia.com