Data Understanding Specialist - Data Cycling Center - Spanish Market (Lisbon)

Responsibilities

The Global Monetization Integrity team ensures Tik
Tok users have a safe experience while viewing advertisements. They work closely with advertisers to create ad policies, manage content review processes, and more. As we continue to add advertising to Tik
Tok, this team is critical in assuring a joyful and creative ads experience for the community.

Tik
Tok DCC (Data Cycling Centre): The team focuses on building
- driven solutions and enhancing content understanding for both internal stakeholders and external users, aiming to solve significant problems through a combination of human and direct content understanding.

About the role: Your main responsibility is to act as a bridge between machine learning engineers and labelers, ensuring the accurate application of structure to unstructured data such as video, images, text, etc.

Key Responsibilities

1. Project Readiness, Delivery & Reporting
   • Cooperate with Pillar DUS on project support and requirements. Provide project specific insights, RCA and business metrics. (Cooperate with XFN's where required, delegated)
   • Template application, selection: Work with FA's and DCC on the use, application and criteria for Labeling Template use. (TCS ‑ JIMU / LP ‑ Neeko)
   • SOP Creation / Iteration: Align with RD, BP on requirements, adhere to SOP template. Maintain and update SOP during project lifecycle mapping to any change in requirements or RCA feedback.
   • Queue Creation + Injection: Create Live and where required Practice, Test and 2RQA Queues. Across TCS and LP. Liaise with FA for support. RD to own complex Queue injections. DUS to support uploading and injection of
     - identified data sets.
   • Creation of GDS: Help create, maintain and iterate the Golden Data Set. CS Exam creation linked to GDS.
2. Training and Quality Adherence and Integrity
   • Train, Host or Record SOP review and application. Distribute to internal BD teams. (LMS ‑ Absorb)
   • Monitor the quality of project outputs against KPIs and quality standards, taking corrective actions as necessary to maintain high standards of data accuracy and integrity.
   • Queue Health Check: Perform periodic reviews and audits of ongoing projects to identify potential issues or areas for improvement, implementing solutions to enhance project outcomes.
3. Process Optimization and Problem Resolution
   • Identify and address operational challenges or inefficiencies, recommending and implementing process improvements to enhance project flow and compliance with best practices.
   • Assist in the training and development of DUS team members to ensure they are equipped to meet project demands and quality expectations.

Qualifications

Minimum qualifications:

1. Fluency in Spanish is required as the role requires communication with Spanish markets & stakeholders, as well as fluency in English as it is the working language.
2. 1-3 years experience in operation for a tech or social media company data analytic experience.
3. Proficiency in data interpretation and analysis; Understanding of AI and Machine Learning concepts, particularly as they relate to data labelling is a plus.
4. Excellent communication skills for clear and effective communication with both requestors and labelers.
5. Strong abilities in simplifying complex instructions and requirements, along with robust experience in training in a technical context.
6. Experience in project management with strong organizational skills to manage multiple tasks concurrently, preferably in a data‑intensive environment.

Preferred Qualifications:

1. Strong analytical and problem‑solving skills to identify and resolve issues.
2. Strong technical skills in SQL and scripting languages (Python, R) are a plus.

About Tik
Tok

Tik
Tok is the leading destination for short‑form mobile video. At Tik
Tok, our mission is to inspire creativity and bring joy. Tik
Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of Tik
Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy — a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

Tik
Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik
Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Seniority level

Not Applicable

Employment type

Full‑time

Job function

Information Technology

Industries

Technology, Information and Internet