Data Understanding Specialist - Trust & Safety - German Speaking Lisboa

Overview

Data Understanding Specialist - Trust & Safety - German Speaking

Responsibilities

• SOP Clarification and Training: Work with the BPs to clarify and eliminate ambiguities in the requirements/SOPs; provide simplified and straightforward tasks to labellers; deliver training to labellers for complex requirements.
• Quality Improvement and Assurance: Constantly monitor and review the quality of the labelled data; identify root causes of issues and take remedial actions such as simplifying or disambiguating the SOPs or providing additional training; identify opportunities for improvement for key metrics and propose experiments to support initiatives.
• Project Management: Ensure timely delivery of projects; coordinate effectively with key stakeholders; provide project visibility and progress updates to stakeholders through data.

Qualifications

• Minimum qualifications: Fluency in German is required as the role requires communication with German markets & stakeholders, as well as fluency in English as it is the working language.
• 1-3 years experience in operation for a tech or social media company with data analytics experience.
• Proficiency in data interpretation and analysis; understanding of AI and Machine Learning concepts, particularly as they relate to data labelling is a plus.
• Excellent verbal and written communication skills for clear and effective communication with both requestors and labellers.
• Strong abilities in simplifying complex instructions and requirements, along with robust experience in training in a technical context.
• Experience in project management with strong organizational skills to manage multiple tasks concurrently, preferably in a
  - intensive environment.

Preferred Qualifications

• Strong analytical and
  - solving skills to identify and resolve issues.
• Strong technical skills in SQL and scripting languages (Python, R) are a plus.
• Fluency in English (written and verbal) and an additional language.

About Tik
Tok

Tik
Tok is the leading destination for
- form mobile video. At Tik
Tok, our mission is to inspire creativity and bring joy. Tik
Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of Tik
Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We-'re resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

Tik
Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik
Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Trust & Safety

Tik
Tok recognises that keeping our platform safe for the Tik
Tok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and
- based programs, to promote and support physical and mental wellbeing throughout each
- 's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly
- centred, innovative and integrated approach.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Technology, Information and Internet