Delivery Assurance Manager Porto

Delivery Assurance Manager
Porto
Porto, Porto District, Portugal

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Delivery Assurance Manager

Blip is a leading tech company focused on software engineering solutions for sports entertainment.

We operate at scale. As part of Flutter Entertainment, we play an essential role in the Group's goal of becoming the global leader in online sports betting and i
Gaming, developing innovative products and platforms for over 14 million monthly customers worldwide.

We are serious about Tech. We are
- solvers with big ambitions, keeping a
- first mindset at the core of our work. We prioritize flexibility as we strive to deliver the best technological products and tackle the greatest industry challenges.

Recognizing that everyone brings their own strengths, backgrounds and new perspectives, we empower you to be yourself. That uniqueness shapes the culture of belonging we are so proud of.

The Role :

As a Delivery Assurance Manager, you will be a strategic leader responsible for driving the super tribe’s product delivery roadmap while fostering an Agile culture that aligns with business goals. This role oversees the creation and execution of the roadmap, manages dependencies and risks, and ensures seamless delivery through effective prioritisation and stakeholder collaboration. Leading a team of Agile Coaches and Delivery Assurance Leads, the manager bridges product strategy with operational execution, championing continuous improvement and team development across the super tribe.

What You'll be Doing :

• Roadmap Development and Maintenance : Help develop, update, and maintain the super tribe’s product delivery roadmap, ensuring alignment with strategic objectives, priorities, dependencies, and deployment timelines. Work closely with product directors to integrate the roadmap into the broader product strategy.

• Prioritisation: Partner with super tribe leaders to prioritise initiatives based on business value, user needs, technical feasibility, and strategic fit.

• Stakeholder Communication: Articulate the roadmap vision, progress, and updates to stakeholders, including product and tech leadership, marketing, and commercial teams. Lead super tribe governance forums to align on development timelines and initiatives.

• Dependency Management: Identify and manage
  - level dependencies across tribes and product components, representing the super tribe at
  - tribe forums.

• Progress Tracking: Track roadmap progress, addressing delays, bottlenecks, or scope shifts, and collaborate with leadership to adjust timelines or resources.

• Risk Management : Identify and mitigate delivery risks (e. g. , resource constraints, technical debt, market changes, regulatory shifts), working with leadership and project managers.

• Capacity Forecasting: Advise on resource allocation and capacity management to ensure teams can deliver on roadmap commitments.

• Reporting: Provide regular updates on roadmap execution and delivery health to senior leadership and governance boards, leveraging UKI-aligned metrics.

• Continuous Improvement: Collaborate with Agile Coaches to identify trends and enhance processes across tribes and squads. Ensure
  - quality Jira data inputs from teams to support accurate tracking and reporting.

• Team Management: Lead and develop a team of Agile Coaches and Delivery Assurance Leads, allocating them to tribes based on project needs, experience, and development goals. Foster the professional growth of team members, ensuring they thrive in their roles supporting the super tribe.

• Vision and Strategy Alignment: Ensure Agile practices align with the product vision and business strategy, translating objectives into actionable coaching and delivery initiatives.

• Methodology Adaptation: Oversee the adaptation of Agile frameworks to meet
  - specific needs while maintaining consistency in principles across the super tribe.

• Coaching and Mentoring: Mentor Agile Coaches and Delivery Assurance Leads, sharing expertise and fostering a culture of continuous learning. Provide
  - on coaching to large Agile teams on scaled initiatives, enhancing practices, resolving impediments, and boosting performance.

• Training and Development: Organize and lead training sessions, workshops, and simulations to deepen Agile understanding and capability across teams.

• Documentation and Knowledge Sharing : Promote documentation of Agile practices, lessons learned, and success stories to build a shared organisational knowledge base.

• Community Building: Nurture communities of practice for Agile practitioners, encouraging collaboration and
  - practice sharing.

• Performance Measurement : Define and monitor Agile health metrics (e. g. , velocity, cycle time, team morale, customer satisfaction), using insights to drive improvement and report trends at tribe and super tribe levels.

• Change Management: Lead initiatives to embed agility and collaboration into the organisational culture, managing resistance and supporting Agile transformations.

• Problem Solving and Conflict Resolution : Tackle systemic blockers and mediate conflicts within or between tribes and other organisational units.

• Innovation: Encourage experimentation with new Agile tools and techniques to enhance product development proce sses.
  

What You’ll Bring :

• Extensive experience in delivery management, Agile coaching, or a similar leadership role in a complex,
  - functional environment.

• Deep knowledge of Agile methodologies and their practical application.

• Strong leadership and communication skills, with the ability to influence and align diverse stakeholders.

• Proven track record of managing teams, dependencies, and risks in dynamic settings.

• Proficiency with tools like Jira for tracking, reporting, and data quality oversight.

• Strategic thinker with a focus on aligning delivery with business objectives.

• Expertise in capacity planning, resource management, and process optimisation.

This is what you should have. What do we have, you ask? Well. . . you can check our amazing perks & benefits right here !

So. . . Are you in?

Equal opportunities

At Blip, we are committed to creating a diverse and inclusive workplace. We strongly encourage people from all backgrounds, ways of thinking, and working to apply.
We are committed to including everyone regardless of their race, disability, age, gender identity, sexual orientation, and religion.
Everyone brings different perspectives and experiences; you don’t have to meet all the requirements listed to apply for this role.

If you need any adjustments to apply for the position and to ensure this role aligns with your needs, please send an email to accommodations@blip. pt .

We will only respond to inquiries related to disabilities.

About Us

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are
- disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us t he #1 Top Workplace in the area.

Join us and grow your career with Flutter!

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