Delivery Operations Analyst

Delivery Operations Analyst
Lisboa
Lisboa, Lisboa, Portugal

Company Description: At Merkle, a dentsu company, we power the experience economy. Whether we’re building the next great app, running CRM at scale for global brands, delivering technology architectures that support millions of users, or providing
- class data, identity, and insights solutions, it’s all in the name of crafting experiences that set brands apart from the competition. Backed by dentsu's legacy of innovation and creativity originating in Japan, we’ve spent over 35 years helping brands build loyalty, drive growth, and connect meaningfully with their audiences. We’ve been named a global “Leader” by top industry analyst firms in categories as
- ranging as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. As part of dentsu’s global network, Merkle pushes the boundaries of customer experience, integrating creativity, technology, and data to drive
- world impact. For over 35 years, we’ve been innovating to meet the changing needs of our clients. Job Description: As a Delivery Operations Analyst, you will be part of the team that sits at the core of this group and supports the building, automation, and continuous improvement of operational and workforce management reporting, tools, and processes. role will be
- functional and exposed to various areas of the business including the Client Organisation, Commercial Finance, and Top Management. You will you will collaborate with Delivery Operations leadership and partner functions, to enhance data accuracy, reporting maturity, and analytical capability across the organization. In your role, the main activities will include:**Qualifications:**2+ years of relevant work experience - Comfortable using excel and building models that scale to Power BI Reports (knowledge of XLOOKUP, VLOOKUP, SUMIF, and similar)Knowledge in Python for data extraction, transformation, automation, and analysis is strongly
- Experience working with BI Tools such as Power BI or willingness to
- Analytical ability with attention to accuracy and data
- Ability to interpret operational and financial metrics and build reporting around them
Structured communication and documentation
- Ability to work independently, manage time, and adapt to evolving priorities**Benefits and perks:** Health insurance (also possible for family members)We cherish the unique talents and perspectives of all individuals, welcoming applicants regardless of gender, gender identity, nationality, religion, ethnicity, cultural background, sexual orientation, age, physical or mental ability. By embracing diverse perspectives, we create meaningful change and sustainable growth for our people, clients, and society. Our hiring decisions are guided by qualifications and
- specific requirements, ensuring a workplace free from discrimination and harassment.

#J-18808-Ljbffr