DevOps Engineer in Emergency Response Team Lisboa

Overview

Nice to meet you! Are you ready to leave your mark on the world? We are the global leading supplier of
-
- end open monitoring and orchestration software for ICT, media and broadband platforms. Our software platform—Data
Miner—enables users to order products online, watch the latest episodes, or call friends as needed. We’re looking for a Dev
Ops Engineer to join our Emergency Response Team. As a Dev
Ops Engineer within the Emergency Response Team, you become the lifeline when our users are in urgent need. Your superpowers include clear communication, nerves of steel, and critical thinking. When you’re not saving the day, you’re on the lookout for ways to enhance our Data
Miner platform, ensuring it consistently makes our users lives easier.

Note: This description reflects our current expectations and may be updated as needed.

Responsibilities

• You will respond to and resolve critical incidents promptly and effectively.
• You will assess and diagnose complex technical problems adeptly, even in
  - pressure situations.
• You will develop and implement solutions to prevent future incidents.
• You will develop and maintain tools to optimize our workflow efficiency.
• You will engage with customers during incidents.
• You will participate in
  - incident reviews to identify and help implement improvements.
• You will stay up to date on the latest Dev
  Ops technologies and best practices.

Skills and Experience

• Knowledge of TCP/IP (firewalls, routers, etc. ), multithreading, web services, . Net Remoting and Wireshark.
• Basic knowledge of C#, or good experience with a similar language.
• Experience with HTML, XML,
  - server systems, and SNMP.
• Strong affinity with MS Windows operating systems.
• Knowledge of My
  SQL and Cassandra is an asset.
• Basic familiarity with HFC broadband, IPTV, broadcast and satellite systems is a plus.

Competencies

• You will be working in a highly technical environment prone to constant change and evolution.
• You will collaborate with a great many people and are comfortable working with diverse teams.
• You have excellent
  - solving and diagnostic skills.
• You can work effectively both independently and as part of a team.
• You have strong communication and interpersonal skills.
• You have nerves of steel and can remain calm and focused under pressure.
• You hold a bachelor’s, master’s, or doctorate degree in ICT, Software and/or Telecom.