Devops Monitoring Engineer

Devops Monitoring Engineer
Loures
Loures, Lisboa, Portugal

"Be at the center of the cloud organization at Richemont, driving the transformation of our Group technology and supporting our Maisons in their cloud journey. "

Alexandre R. Dev
Ops Platform Manager

As a Cloud Solutions Engineer with monitoring expertise, you will be part of the Dev
Ops monitoring and operation team within the Cloud and Dev
Ops Services department. You will report to the Monitor and Operate team lead, dealing with a broad audience of engineers and technical experts internally;



you will also be in touch with our business partners and our Maisons. This position is to strengthen Monitoring Solutions team as more and more workloads are brought to the cloud, therefore managing a large set of monitoring tools.

You will contribute to identifying monitoring requirements, setting best practices, and developing infrastructure and tools that enable the usage of our monitoring standard. And help initiatives by providing advisory services to project teams.

Responsibilities For Monitoring Engineer

• Deliver the monitoring platform as a service (set-up, troubleshooting, maintenance) to the enterprise's other infrastructure and application teams.
• Establish clear,
  - defined monitoring standards across all service delivery teams in the enterprise
• Establish guidelines around system alerting and alert routing to ensure efficient and timely response to
  - System issues that impact production environments
• Implement automation for monitoring implementation and an audit process to ensure that systems are being monitored as prescribed
• Enforce best practices around data collection and storage of collected metrics to ensure that we have the appropriate data required for
  - time problem detection, rapid problem resolution, and practical
  - mortem analysis
• Maximize our knowledge as
  - leading experts on monitoring systems so that we can understand and implement advanced monitoring scenarios, address monitoring gaps, and ensure that our corporate resources are monitored as effectively as possible
• Create a culture and process of continuous refinement in the monitoring space by establishing an iterative cycle of feedback, implementation, and improvement between the monitoring teams and various service delivery teams

Qualifications For Monitoring Engineer

• Excellent communication skills and autonomy in following tasks and assisting projects
• Fluent in English mandatory, other language a plus
• Implementing and supporting enterprise monitoring tools for Cloud Providers, networks, server, and storage infrastructures application monitoring and performance of Richemont
• 3 to 5 years of experience as a Cloud Solutions Engineer with solid expertise in monitoring services internationally. Strong experience with
  -
  - code automation using Terraform, Gitlab, etc, with configuration management using either Ansible or an equivalent. Intermediate understanding of the IT & Network infrastructure
• Proficiency in scripting languages such as Python, bash, or Power
  Shell for automation and orchestration tasks
• Strong experience in a Saas Infrastructure Monitoring application, APM/RUM tools Data
  Dog, Site 24x7, or similar
• Experience with Alerting tool. Pagerduty or similar
• Knowledge of cloud platforms (AWS, Alicloud, Azure is a plus) and their monitoring capabilities
• Familiarity with containerized technologies like Anthos, EKS, ACK
• Good understanding of Agile/Dev
  Ops operating model with experience and passion to work in a
  - paced Agile environment, delivering features in a time duration and utilizing automation whenever possible
• Good analytical thinking and skills to report efficiently to a broad audience
• Excellent communication and collaboration skills to work effectively with
  - functional teams
• Strong documentation skills to create clear and concise technical documentation