Digital Growth and Innovation Delivery Manager (W/M/X) Lisboa

Digital Growth and Innovation Delivery Manager (W/M/X)
Lisboa
Lisboa, Lisboa, Portugal

Digital Growth and Innovation Delivery Manager (W/M/X)

Join to apply for the Digital Growth and Innovation Delivery Manager (W/M/X) role at Syensqo.

Syensqo is all about chemistry, not just in chemical reactions but also in the magic that occurs when bright minds collaborate. Our strength lies in our people—your ideas can help improve lives and preserve our planet's beauty for future generations.

We are looking for:

A motivated and experienced Digital Growth and Innovation Delivery Manager to oversee and ensure successful delivery of IT services across Syensqo’s Growth and Innovation domains, including Research & Innovation, Sustainability, and Commercial & Pricing analytics solutions. You will be crucial in our transformation journey, driving service excellence, operational performance, and innovation through collaboration with
- functional teams. Your leadership will ensure scalable, sustainable, and
- value IT solutions.

You will be responsible for:

• Managing and overseeing service delivery within the Growth and Innovation areas, ensuring alignment with business expectations and SLAs.
• Monitoring service effectiveness by establishing and tracking KPIs.
• Acting as the reference point for Foundation Office processes, including incident, problem, service request management, demand intake, business relationship coordination, change and release management, knowledge management, continuous improvement, dashboard reporting, service catalog, asset lifecycle management, access rights governance, and data policy adherence.
• Collaborating with internal stakeholders in IT, cybersecurity, and business units to understand and address evolving service needs.
• Promoting innovation by integrating new technologies and adopting best practices.
• Identifying and mitigating delivery risks, ensuring compliance with policies and regulations.
• Supporting continuous improvement by applying lessons learned and industry standards.
• Coordinating software procurement and optimizing run budgets.
• Reporting service performance, issues, risks, and improvement plans to senior leadership.
• Leading initiatives using agile methodologies.

You will bring:

• A degree in Computer Science, IT, or related field.
• Experience as a Delivery Manager or similar IT service role.
• Knowledge of large, complex organizational structures and IT processes.
• Experience working in international, multicultural environments.
• Understanding of scientific workflows, solutions, and business needs.
• Strong project management skills and ability to drive
  - functional alignment.
• Result-oriented mindset with impactful delivery capability.
• Empowerment, accountability, and operational leadership qualities.
• Team spirit and collaboration skills.
• A passion for innovation, sustainability, and scientific progress.
• Excellent communication skills, able to translate technical issues into business language.

What we offer:

• Participation in a transformative journey shaping how science and technology serve society and the environment.
• A dynamic, collaborative environment with meaningful impact.
• Autonomy, trust, and growth opportunities within a
  - driven organization.
• Encouragement of collaboration, inclusion, and curiosity.

Benefits include:

• Competitive salary and comprehensive social benefits.
• Access to
  - site company restaurant.
• 16+ weeks of maternity/paternity/co-parenting leave, aligned with local laws.
• Access to training platforms and free language courses (24 languages).

About Us

• Syensqo is a science company developing innovative solutions to improve daily life, work, travel, and entertainment. Inspired by Ernest Solvay’s scientific councils, we bring together diverse talents to push scientific and technological boundaries for our customers. Our solutions promote safety, sustainability, and innovation across various sectors, including home products, food, transportation, and healthcare.
• We value diversity and inclusion, welcoming applicants from all backgrounds and providing accommodations as needed. We encourage you to apply even if you’re unsure whether you meet all criteria.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Analyst, IT, Engineering
• Industry: Chemical Manufacturing