Digital Growth Leader — Portuguese Ops

Digital Growth Leader — Portuguese Ops
Setúbal
Setúbal, Setubal, Portugal

Overview

We are looking for a Digital Sales Leader for our Portuguese Business Operations.

Team Onboarding and Development

• Recruit and onboard an
  - house digital team, including:
• Social Media Manager
• Content Creator
• Paid Media Manager
• SEO Specialist
• Affiliates Specialist
• Develop specific KPIs and ensure the team is equipped to take over operational responsibilities from external agencies.

Customer Journey Optimization

• Evaluate and optimize the
  - 's website customer journey to enhance user experience and increase conversions.
• Benchmark against market competitors and implement best practices to improve digital touchpoints.

Agency Monitoring and Evaluation

• Monitor and validate Agency’s performance, ensuring daily activities meet business goals and deliver value for spend.
• Benchmark Agency’s commercial terms and services against other leading digital agencies in the telecom sector.
• Provide actionable recommendations based on a thorough evaluation of alternative agencies.

Performance Measurement & Reporting

• Regularly analyze and report on digital acquisition performance metrics, including ROI and gross adds.
• Identify areas for improvement and implement strategies to optimize campaign outcomes.
• Ensure timely resolution of all identified challenges impacting performance.

Stakeholder Collaboration

• Work closely with internal stakeholders to address issues promptly and align digital initiatives with broader business goals.
• Act as a key liaison between the company and Agency to ensure seamless communication and execution of strategies.

Key Performance Indicators (KPIs)

• Gross adds achieved through digital channels.
• Successful onboarding of the
  - house digital team within the consulting period.
• Improvement in website customer journey metrics (e. G. , conversion rates, bounce rates).
• Effective cost management and maximized ROI on digital spend.
• Streamlined processes for collaboration between the
  - house team and external agencies.

Qualifications

• Demonstrated expertise in digital acquisition and sales within telecom or related industries.
• Proven ability to recruit, onboard, and manage
  - performing digital teams.
• Experience optimizing website user experiences and conversion rates.
• Strong analytical and
  - solving skills for evaluating agency performance and spend.
• Excellent communication and leadership skills for managing stakeholders and
  - functional teams.
• Familiarity with digital marketing tools (e. G. , Google Ads, Facebook Ads, SEO platforms, affiliate networks).
• Results-oriented with a focus on measurable outcomes.
• Detail-driven with excellent organizational skills.
• Strategic thinker with the ability to execute operational plans effectively.
• Team builder and collaborator with strong interpersonal skills.

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