Director, Escalations — High-Impact Customer Ops (Hybrid)

Director, Escalations — High-Impact Customer Ops (Hybrid)
Lisboa
Lisboa, Lisboa, Portugal

A leading Med
Tech company is seeking a Director of Escalations in Lisbon. In this hybrid role, you will manage critical escalations and ensure effective resolutions for customer issues. With over 10 years of experience in service operations and strong leadership skills, you will collaborate with various teams to enhance service quality. This position offers the chance to make a difference in cancer care, while providing opportunities for personal and professional growth.

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