Director of Event Operations Porto

Reports to: Chief Executive Officer (CEO)

Location: Remote, London

Role Overview

The Operations Director is a key member of the leadership team, responsible for ensuring the smooth and efficient running of the company’s
-
- day activities. This role oversees the operations team, drives marketing and social media strategy, and leads the delivery of
- quality events and projects. The ideal candidate combines operational discipline with creativity, strong leadership, and
- on execution skills.

Key Responsibilities

Operational Leadership

• Lead, mentor, and develop the operations team to achieve organizational goals.
• Implement best practices, processes, and tools to optimize efficiency across all departments.
• Monitor budgets, resources, and timelines to ensure operational excellence.

Marketing & Social Media Oversight

• Oversee the company’s marketing strategy, brand positioning, and communications.
• Direct and manage social media presence to support business development and client engagement.
• Coordinate marketing campaigns with measurable ROI, aligned with overall company objectives.

Event Production

• Lead the planning, production, and execution of company events (in-person and virtual).
• Ensure all events meet quality, budget, and brand standards.
• Manage relationships with suppliers, venues, and partners.

Project Management

• Oversee multiple projects from initiation to completion, ensuring deadlines and deliverables are met.
• Implement project management methodologies to track progress, risks, and outcomes.
• Collaborate
  - functionally with sales, finance, and leadership teams to align projects with business priorities.

Qualifications & Skills

• Proven track record in operations leadership, ideally within events, marketing, or related industries.
• Strong project management skills with experience leading
  - functional teams.
• Solid understanding of digital marketing and social media strategies.
• Excellent organizational,
  - solving, and
  - making abilities.
• Strong leadership and people management skills; able to inspire and motivate teams.
• Exceptional communication and stakeholder management skills.
• Ability to work in a
  - paced, entrepreneurial environment.

Performance Indicators (KPIs)

• Efficiency and productivity improvements across operations.
• Growth in brand awareness and social media engagement.
• Successful delivery of events on time, on budget, and to client satisfaction.
• On-time and
  - budget delivery of key projects.
• Staff retention and engagement within the operations team.