Director of Field Operations

Director of Field Operations
Setúbal
Setúbal, Setubal, Portugal

Field Operations Director (Regional)

Portugal - Spain - Australia - United States

JP Organization (Holding Level Role)

Full-time - Senior Leadership - Multi-Region

Why This Role Exists

JP Org does not fail because of ideas.

It fails if execution drifts , standards decay locally , or people lose trust on the ground .

This role exists to prevent:

• Strategy that looks perfect on paper but collapses in real environments
• Partners feeling “used” instead of respected
• Regional teams improvising their own versions of the system
• Cultural friction quietly eroding morale and credibility

You are the load-bearing operator between vision and reality.

What Kind of Company This Is

JP Org is not :

• A
  - only “HQ tells regions what to do” organization
• A chaotic startup that improvises differently in every country

JP Org is :

• A
  - driven holding with multiple brands, academies, and programs
• A company that respects local culture without sacrificing standards
• An organization that believes execution is a moral responsibility

This role reflects that philosophy.

Role Definition

The Field Operations Director (Regional) is responsible for end-to-end execution quality across assigned regions.

You ensure that what JP Org promises at the holding level is actually delivered , humanely , and consistently on the ground.

You are not a coordinator.

You are not a messenger.

You are a regional authority with operational, relational, and cultural accountability.

Core Ownership1. Local Execution & Standards

• Ensure all JP Org programs, academies, and initiatives are executed according to defined standards
• Translate
  - level strategy into
  - appropriate operations
• Prevent “local shortcuts” that undermine integrity or safety

2. Staff Coordination & Accountability

• Oversee local staff, contractors, caretakers, and partners
• Clarify roles, responsibilities, and escalation paths
• Address dysfunction early, calmly, and decisively

3. Partner & Stakeholder Relations

• Act as the primary
  - ground interface with:
• Clubs
• Academies
• Schools
• Universities
• Housing providers
• Medical / support partners
• Maintain trust through clarity, fairness, and consistency

4. On-Ground Culture & Cohesion

• Protect team morale, dignity, and cohesion
• Prevent relational decay, ego conflicts, and silent resentment
• Ensure people feel seen, respected, and supported , not consumed

5. Feedback & Reality Flow-Back

• Report real conditions back to holding leadership
• Flag risks, capacity issues, and cultural mismatches early
• Prevent “HQ blindness” by grounding decisions in lived reality

Chamber Alignment

This role explicitly operates through:

Atlas Chamber

• Infrastructure viability
• Capacity realism
• Load-bearing assessment
• “Can the system actually hold this? ”

Charles Chamber

• Relational health
• Team cohesion
• Human dignity under pressure
• Leadership during friction and fatigue

You are expected to activate these chambers , not just reference them.

What This Role Is NOT

• Not a marketing role
• Not a
  - only role
• Not a junior country manager position

If you need a checklist to feel safe, this is not your role.

Required Profile
Mandatory

• Proven experience in multi-site or
  - country operations
• Strong judgment under ambiguity and pressure
• High emotional intelligence and relational maturity
• Ability to hold standards without cruelty
• Fluent professional English

Strongly Preferred

• Experience in sports, education, international programs, or field operations
• Exposure to Europe, Australia, or US operational environments
• Comfort working with founders and senior leadership directly
• Ability to navigate cultural nuance without losing clarity

How We Evaluate You

We do not evaluate by volume of activity.

We evaluate by:

• Execution consistency
• Team stability over time
• Partner trust
• Early detection of problems
• Ability to say “no” when something is unsafe or unsustainable

What We Offer

• Real authority (not decorative responsibility)
• Direct line to holding leadership
• Influence across multiple brands and regions
• A system that values clarity over chaos
• A culture that rejects burnout as a badge of honor
• Compensation aligned with responsibility and scope

Who Should Apply

Apply if you:

• Take pride in things working quietly and correctly
• Care about people and standards
• Can lead without theatrics
• Understand that execution is an ethical act

Do not apply if you:

• Need constant praise
• Avoid difficult conversations
• Want autonomy without accountability
• Prefer improvisation over systems

How to Apply

Send:

• CV
• Short note explaining how you handle
  - level conflict and pressure

Subject:

Field Operations Director – Region

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