Director of Food And Beverage Lisboa

Director of Food And Beverage
Lisboa
Lisboa, Lisboa, Portugal

FOOD & BEVERAGE DIRECTOR (OPERATIONS) – DOMA Portugal

DOMA Portugal is looking for an experienced operator responsible for leading and managing three core areas of our F&B division — Restaurant, Bakery Café, and Catering/Events — ensuring smooth daily operations, consistent quality, and exceptional guest experiences.

About DOMA

DOMA is a boutique,
- lined destination 30 minutes from Lisbon — a place to stay, gather, and create. The property includes around 35 rooms, a Café & Bakery, a restaurant, coworking studios, trails, and event spaces for up to 350 guests, along with a Steam Center.

We’re growing quickly and shaping DOMA into a truly unique destination — a space for people to connect, experience, and evolve.

Role Overview

As the Food & Beverage Director (Operations), you’ll lead DOMA’s entire F&B operation across three main components — Restaurant, Bakery Café, and Catering & Events. You’ll manage daily performance, ensure consistent standards, and build a strong, multicultural team that delivers memorable service every day.

Your role is both strategic and
- on — from floor management and quality control to cost management, team development, and coordination across departments.

Reports & Structure

• Reports to: CEO & COO
• Direct Reports: Head Chef, Head Baker, Beverage Director, Head Barista, Outlet Managers, Prep/Catering Chef, Stewarding/Stores
• Scope: Daily operations for Restaurant/Bistro, Café & Bakery, Prep/Catering, Room Service, Pool Bar, Steam Center, and Banquets
• Team: International with seasonal expansion

Key Responsibilities

• Lead daily service — reservations, table flow, pacing, and guest experience.
• Manage
  - shifts, service coordination, and quality control for both FOH and BOH.
• Monitor revenue levers (Rev
  PASH, APC, pairing attach rate) and guest satisfaction.
• Maintain consistency in standards, timing, and ambience.

• Oversee breakfast and brunch service with focus on speed, quality, and presentation.
• Support Head Baker and Head Barista in product quality, displays, and customer experience.
• Build regular local clientele through consistent routines and warm service.

• Oversee all catering and banqueting operations from planning to execution.
• Collaborate with the Events team to deliver smooth,
  - time service for weddings, retreats, and private events.
• Coordinate
  - department logistics

• Hire, train, and mentor a multicultural F&B team.
• Build bilingual SOPs and provide clear, consistent communication.
• Create fair schedules and encourage growth and
  - training.

• Enforce HACCP/ASAE, safety, and hygiene standards.
• Maintain cost efficiency — food cost %, pour cost %, labor %.
• Manage supplier relations, inventory, and procurement.

• Work closely with Rooms, Housekeeping, Engineering, Events, and Marketing.
• Lead daily
  - ups and weekly operations meetings to align priorities.
• Support marketing initiatives to promote DOMA’s F&B offerings.

Success Measures

• Guest satisfaction and consistent service quality.
• Restaurant and Bakery revenue growth and cost targets met.
• Strong team retention and engagement.
• Smooth coordination between F&B, Rooms, and Events teams.
• No major compliance or service issues.

Ideal Profile

• 5–8+ years of experience leading hotel or restaurant operations, ideally in the Lisbon/Mafra/Sintra area.
• Proven experience managing both à la carte restaurants and bakery or breakfast outlets.
• Skilled in managing multicultural
  - fluent in Portuguese and English.
• Strong understanding of cost control, scheduling, and operational forecasting.
• Hands-on leader who thrives in dynamic environments and treats each outlet as both a guest experience and a business driver.

Bottom line:

You are the operational leader driving DOMA’s three F&B pillars — Restaurant, Bakery Café, and Catering. You ensure excellence in daily operations, foster a motivated international team, and turn each guest’s experience into something worth returning for.