Director of Product, Core Markets

5 days ago • Be among the first 25 applicants

• Experience: 8–10+ years in product (with 5+ direct reports)
• Location: Remote (core hours 9:00‑18:00 CET)
• Languages: Fluent English (C1) and Russian (Native)
• Reports to: VP of Product

About Fundraise Up

Fundraise Up is a global fundraising platform that makes donating to nonprofits fast, seamless, and accessible. We power tens of millions of dollars in donations each month and focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility‑first design.

About the Role

As the Group Product Manager, Donor Experience, you will define and drive the vision, strategy, and execution for our donor‑facing products. You will lead a talented team of Product Owners (initially 4–6) and collaborate closely with Engineering, Design, and Go‑to‑Market teams to launch innovative capabilities that elevate the donor journey, boost conversion, and accelerate revenue growth.

Key Responsibilities

• Set the vision and drive execution of a multi‑quarter strategy and roadmap for the Donor Experience
• Lead continuous discovery through JTBD mapping, customer interviews, and data analysis to separate core essentials from differentiators
• Run a high‑impact experimentation engine (A/B tests, optimisation, upsell and cross‑sell mechanics) to lift conversion and shorten time‑to‑value
• Balance scale and flexibility, safeguarding product integrity while enabling tailored solutions for enterprise growth
• Lead cross‑functional delivery with Engineering, Design, and Analytics to ship reliable, high‑performing, accessible experiences
• Set crisp business cases, acceptance criteria, and launch playbooks; monitor performance and iterate on insights
• Hire, mentor, and develop Product Owners; establish operating rituals (discovery cadence, experiment reviews, roadmap cycles)
• Operate as a true partner to Sales, Solutions, CS, Support, and Marketing; communicate trade‑offs with executive clarity

Skills and Qualifications

• 8–10+ years in Product Management with 3+ years leading PMs/POs across multiple areas
• Enterprise B2B/B2B2C platform experience (Saa
  S / fintech / payments / e‑commerce or adjacent)
• Proven discovery‑to‑impact record: insight → business case → delivery → measurable uplift (conversion, revenue, adoption)
• Metrics fluency: CR, ARPV/ARPS, adoption, time‑to‑value; strong analytical judgement
• Strong communication in English (C1); remote work within 9:00‑18:00 CET; occasional travel

Bonus Points

• Experience with payments, accessibility, localisation, or CRM/marketing integrations
• Background in remote‑first, distributed teams and enterprise customer environments
• Exposure to donor ecosystems or membership/recurring mechanics

What Great Looks Like in 6–12 Months

• Measured uplift in conversion and ARPV/ARPS from shipped experiments; clear revenue impact
• 2–3 pivotal donor‑facing launches with strong adoption and reliability
• A predictable operating system: quarterly strategy reviews, healthy discovery pipeline, on‑time delivery
• GTM alignment with field playbooks and consistent “no” messaging
• A strong PO bench with autonomous pods and accelerated decision velocity

GPM‑Level Behaviors We Expect

• Owns outcomes: accountable for results, not just roadmaps
• Empathetic and relentlessly curious: digs to root causes, tests before telling
• Executive presence: challenges and influences senior stakeholders with clarity and respect
• Sales‑friendly, product‑centric: partners with GTM while protecting long‑term leverage
• Resourceful and urgent: always finds the next path forward

Why Work With Us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure with no politics
• Transparent company culture: we share how we’re growing, revenue sources, and future plans
• Long‑term focus: equity options and sustained contribution are valued

Benefits

• 31 days off
• 100% paid telemedicine plan
• Home Office Setup assistance (furniture, monitor, desk, chair)
• English learning courses
• Professional education support
• Gym or swimming pool access
• Co‑working spaces
• Remote working

Seniority Level

Director

Employment Type

Full‑time

Job Function

Product Management and Marketing

Industries

Software Development