Director / VP of Global Delivery & Nearshore Operations

Director / VP of Global Delivery & Nearshore Operations
Lisboa
Lisboa, Lisboa, Portugal

We are partnered with a Private Equity backed technology business who are setting up a nearshore operations centre in Europe. This role combines strategic vision with
- on execution, encompassing the design, build, and
- up of nearshore delivery centres.

The successful candidate will drive operational excellence, optimise costs, enhance productivity, and foster innovation across global engineering, product development, cloud/infrastructure management and professional services teams.

This is a unique opportunity to lead a
- functional transformation programme while potentially running a nearshore facility, influencing both strategy and
-
- day operations.

Key Responsibilities

• Lead the design, implementation, and
  - up of nearshoring and offshoring centres, supporting growth from build to run mode.
• Manage and optimise centres up to 250+ people in a combined setup.
• Drive full lifecycle transformation across organisation, people, processes, systems, and tools.
• Lead change management and stakeholder engagement across multiple geographies and functions.
• Oversee large,
  - functional teams with strong people management capabilities.
• Foster collaboration between product development, engineering, and professional services teams globally.
• Innovate and implement AI-driven solutions to improve efficiency, productivity, and cost optimisation.
• Ensure seamless integration of nearshore and offshore operations with existing organisational structures.
• Provide leadership and mentorship to senior managers and team leads within the delivery centres.

Required Skills and Experience

• Proven experience in both nearshoring and offshoring, ideally in a combined setup.
• A background in Software Engineering / Development
• Demonstrated expertise in building and scaling delivery centres
• Cross-functional knowledge across organisation/people, processes (full SDLC), systems, and tools.
• Strong transformational leadership, including change management and stakeholder management.
• Extensive experience managing large,
  - disciplinary teams.
• Ability to drive innovation, particularly leveraging AI for operational efficiencies.
• Strong interpersonal and communication skills for collaboration across geographies and functions.
• Strategic thinker with operational execution capabilities.