Domain & Process Expert (Athena 2.0) (m/f/d) 2 year fixed-term contract

Domain & Process Expert (Athena 2.0) (m/f/d) 2 year fixed-term contract
Lisboa
Lisboa, Lisboa, Portugal

Mercedes-Benz Portugal with the Data Operations Hub (DOH) is looking for a Domain & Process Expert (Athena 2. 0) for a 2 year fixed term contract. Athena 2. 0 is the current reporting suite for European markets in Model D. This position connects the dots between Process, System and Business owners.

As the domain & process expert for Athena 2. 0 you will analyze operational sales demands from market & HQ stakeholders, connect them with system and process specifications and refine them for technical implementation into data products/data model and reporting environment of Athena 2. 0.

MAIN RESPONSABILITIES:

• Contribute to a
  - functional, international team of domain & process experts. Foster a collaborative environment focused on achieving strategic goals and developing specialized
  - house knowledge.
• Conduct analysis of system and data landscape in European markets.
• Connect business/system blueprints to data and reporting demands from HQ down to sales consultants.
• Identify best data sources for business KPIs and reports, ensuring data consistency and standardization.
• Close alignment with system owners & process designers as well as business owners in HQ and markets.
• Stakeholder collaboration to understand business demands & translate them into technical specifications.
• Support of data product & reporting rollouts incl trainings for top management down to operational teams across European markets and agent/dealer groups.

QUALIFICATIONS:

• University degree in business or technology.
• Good knowledge of working in an agile framework, e. g. SAFE.
• Good skills in MS Office, Jira, Databricks or similar.
• Fluent in English.
• Experience in working in
  - functional teams in the area of Data Analytics/ Management, Process or system design within an international environment.
• Experience of working with global operational stakeholders from different cultures.
• Sales and retail experience required, Mercedes-Benz market experience with focus on sales management & sales steering, esp. in Model D beneficial.
• System/ Process experience in OTR, Cesar, Poseidon or similar as well as Model D sales blueprint experience.
• Ability to connect business processes and business needs into technical requirements.

What we offer:

2 years fixed term contract;

Health and Life Insurance;

Pension Plan;

Hybrid work model.

Are you ready to drive your future?