Doorman - Me Lisbon - (Lisboa) Lisboa

Doorman - Me Lisbon - (Lisboa)
Lisboa
Lisboa, Lisboa, Portugal

Sou uma empresa:

Meliá Hotels International
ME Lisbon is a luxury hotel that is part of the prestigious Meliá Hotels International chain. Located in the heart of Lisbon, our hotel offers a unique and sophisticated experience, combining
- garde design with exceptional service for our guests. Mission:

The Doorman is responsible for assisting guests upon arrival, during their stay, and at departure, while upholding the brand's service standards. This position is essential for ensuring a warm welcome and farewell, enhancing the overall guest experience. What will you have to do? Welcome and farewell guests:

Ensure guests receive a warm welcome and farewell according to brand standards, assisting with car doors, hotel doors, and elevators. Assist with transportation needs:

Help guests secure taxi service and ensure the hotel entrance is staffed at all times. Provide information:

Offer guests information on points of interest, nearby areas, hotel services, and exits, ensuring they are
- informed throughout their stay. Maintain cleanliness and organization:

Keep the hotel entrance and lobby clean and organized, ensuring a pleasant environment for guests. Handle guest complaints and concerns:

Respond to any guest complaints or concerns, communicating actions taken and escalating issues if necessary. What are we looking for? Education:

Training in hospitality or tourism. Courses in safety or first aid may be valued. Languages:

Portuguese. Knowledge of a second language is a plus. Specific Knowledge:

Knowledge of hotel operations,
- oriented attitude, customer service techniques, access control and evacuation procedures, communication skills, and basic first aid knowledge. Experience:

Minimum of 1 year of experience in a similar position. Requisitos :