Dutch Customer Advisor for NIKON - Lisbon, Portugal Lisboa

Overview

Dutch Customer Advisor for NIKON - Lisbon, Portugal. Join to apply for the Dutch Customer Advisor for NIKON - Lisbon, Portugal role at Foundever.

Come and work with us. How about joining a support team of one of the most respected photographic brands? Are you Dutch native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in sunny and happy Lisbon? So we have the perfect opportunity for you! Your future project: join our Dutch Customer Support team. Nikon is one of the world''s leading suppliers of products and solutions based on advanced
- electronics and precision technologies, famous specially for its cameras and binoculars.

Responsibilities

• Support customers by answering their questions regarding products and services via phone and email
• Offer solutions for customer demands by identifying and troubleshooting with the available resources
• Build meaningful relationships, answering customers'' questions in a courteous, friendly, and professional manner
• Meet and exceed our service quality goals, compliance regulations and productivity targets
• Create amazing experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback

Qualifications

• Native or proficient level of Dutch (C2)
• Advanced level of English (at least C1) both verbal and written
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• Must hold EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to sunny Lisbon, Portugal

Benefits

• Relocation package
• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging
  - wide initiatives, including our Ever
  Better wellness program
• Job stability
• Life-long skills and experience
• Excellent work culture

Additional information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Customer Service
• Industries: Outsourcing and Offshoring Consulting

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