Dutch Customer Advisor - Relocation to Portugal - Speakit Lisboa

Dutch Customer Advisor - Relocation to Portugal - Speakit
Lisboa
Lisboa, Lisboa, Portugal

Dutch Customer Advisor - Relocation to Portugal - Speakit

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Do you want to live a rewarding career, working for some of the world’s most exciting brands?

Join our client's multicultural team and make a real impact on their business every day. We are hiring a Customer Advisor to provide excellent customer support, focusing on quality and performance improvement.

If you enjoy helping others and are naturally curious, this role is perfect for you. Grow your skills, build your career, and enjoy working in a
- focused global environment.

Responsibilities:

• Engage with customers via calls or emails to provide guidance and information about products and services.
• Review requests, make appropriate decisions, and process them accordingly.
• Continuously seek ways to improve customer satisfaction.

Requirements:

• High proficiency in Dutch (written and spoken) and fluency in English (B2 level).
• Previous customer service experience is a plus.
• Excellent verbal and written communication skills with a professional and diplomatic approach.
• Proactive,
  - motivated, and a strong team player.

Even if you do not meet every qualification, we encourage you to apply. We will do our best to match you with the right role, now or in the future.

Benefits:

• Competitive compensation package (14 payments per year plus bonus).
• Monthly meal allowance via voucher card.
• Private health insurance after 6 months.
• Personal and professional development programs, including mentoring.
• Opportunity to participate in a multicultural project.
• Work in a diverse environment with over 75 nationalities.
• Potential for
  - company mobility worldwide.
• Work remotely in Portugal, based in Coimbra or nearby. Candidates outside Coimbra are not considered.