(Dutch) Customer Care Advisor Lisboa

(Dutch) Customer Care Advisor
Lisboa
Lisboa, Lisboa, Portugal

About the job (Dutch) Customer Care Advisor

Type of position:

Full-time position

Key languages:

Fluent level of Dutch, Proficiency in English

Sector:

Customer Service

About our Client:

Would you like to work with one of the most multicultural companies in Lisbon? If you are looking for a new challenge in our sunny Lisbon and want to become a customer service superstar, this role is for you!

As a Customer Care Advisor, you will assist clients to solve their issues by offering them the best options or information on the product/service.

The Offer:

• Receive and reply to customer requests via online chats, emails, and incoming calls;
  
  
  
  
• Analyze the client's issue and provide the necessary information;
  
  
  
  
• Guide customersthrough the terms and conditions of the contract;
  
  
  
  
• Ensure
  - quality assistance;
  
  
  
  
• Offer additional help or support;
  
  
  
  
• Save notes on every interaction to provide the best customer experience;
  
  
  
  

Requirements:

• Fluent in Dutch, proficient in English;
  
  
  
  
• Natural inclination for assistance and customer service;
  
  
  
  
• Treat alldata with high confidentiality;
  
  
  
  

Benefits:

• A relocation package, including a shared apartment, if needed;
  
  
  
  
• Competitive salary with monthly bonuses;
  
  
  
  
• Meal allowance & health insurance;
  
  
  
  
• Monthly team building activities;
  
  
  
  
• Growth & learning opportunities within the company.

The Process:

- Submit your application and don't forget to send an updated CV;



- Get a call from our Recruitment Specialist;

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