(Dutch) Customer Care Advisor

(Dutch) Customer Care Advisor
Lisboa
Lisboa, Lisboa, Portugal

About the job (Dutch) Customer Care Advisor
Type of position: Full-time position
Key languages: Fluent level of Dutch, Proficiency in English
Sector: Customer Service
About our Client:Would you like to work with one of the most multicultural companies in Lisbon? If you are looking for a new challenge in our sunny Lisbon and want to become a customer service superstar, this role is for you!As a Customer Care Advisor, you will assist clients in solving their issues by offering the best options or information on the product/service. The Offer- Receive and reply to customer requests via online chats, emails, and incoming calls;



- Analyze the client's issue and provide the necessary information;



- Guide customers through the terms and conditions of the contract;



- Ensure
- quality assistance;



- Offer additionalhelp or support;



- Record notes on every interaction to provide the best customer experience. Requirements- Fluent in Dutch, proficient in English;



- Natural talent for assistance and customer service;



- Handle all data with high confidentiality;



- A relocation package, including a shared apartment, if needed;



- Competitive salary with monthly bonuses;



- Meal allowance &health insurance;



- Monthly
- building activities;



- Growth & learning opportunities within the company. The Process- Submit your application and remember to send an updated CV;



- Receive a call from our Recruitment Specialist. #J-18808-Ljbffr