(Dutch) Customer Experience Specialist Lisboa

(Dutch) Customer Experience Specialist
Lisboa
Lisboa, Lisboa, Portugal

About the job (Dutch) Customer Experience Specialist

Type of position:

Full-time position

Key languages:

Fluent level of Dutch
Proficiency in English

Sector:

Customer Service

About our Client:

We are thrilled to spotlight a standout client, a multicultural global company that prioritizes an exceptional workplace culture. Their unwavering commitment to creating meaningful employee experiences fosters a diverse and inclusive environment. This company excels in delivering digitally powered business services for global brands around nations and borders.

Embark on a career journey with a global industry leader and be part of a team that celebrates diversity, innovation, and your individual success!

The Offer:

• Online chatting,
  - mailing, and handling incoming customer requests and calls, accordingly assigned;
• Recognizing the client's issue and resolving it through investigation;
• Keeping a record of every action and classifying situations and potential faults;

Requirements:

• Fluency in Dutch and English, with strong communication skills;
• Ability to handle customer inquiries and provide timely information;
• Excellent
  - solving abilities in a
  - paced environment;
• Collaborative mindset and willingness to support colleagues;
• Flexibility, high organization skills, and management of workload efficiently;
• Cultural sensitivity and understanding of diverse markets.
• Relocation support covered by the company;
• Housing provided: a room in a shared corporate apartment;
• Competitive salary with monthly and yearly bonuses;
• Comfortable office space with free snacks and beverages;
• Growth & Learning opportunities within the company

The Process:

• Submit your application and don't forget to send an updated CV;
• Get a call by our Recruitment Specialist;