(Dutch) Customer Service Representative (M/F) Lisboa

(Dutch) Customer Service Representative (M/F)
Lisboa
Lisboa, Lisboa, Portugal

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Airline Customer Service
Representative">



As an airline customer service representative, you will play a key role in ensuring the satisfaction of our clients by providing exceptional travel experiences. This involves handling bookings, cancellations, and modifications while offering personalized support to customers. ">



Key Responsibilities:">



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- Booking Management: Manage booking requests, including changes, cancellations, or new reservations. ">



- Customer Support: Assist clients via inbound calls, answering inquiries and addressing their needs. ">



- Back-Office Tasks: Perform tasks such as ticket issuance, modification, and cancellation. ">



- Information Provision: Offer accurate and timely information to ensure high levels of customer satisfaction. ">



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Required Skills:">



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- Language Proficiency: Native French speaker with good English skills (mandatory). ">



- Travel Passion: Passionate about travel and tourism;



prior experience or studies in this field is a plus. ">



- Professional Attitude: Professional,
- oriented attitude with strong listening and communication skills. ">



- Motivation: Motivated,
- minded, and able to work in a multicultural team. ">



- Reliability: Committed, reliable, and ready to contribute to the company's success. ">



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Join Our Dynamic Team!">