Dutch Customer Service Representative Lisboa

Overview

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Responsibilities

• Respond to customer inquiries via phone, email, and chat, providing clear and effective solutions.
• Assist with
  - related questions, technical troubleshooting, and order management.
• Escalate complex issues to the appropriate team when necessary.
• Maintain a high level of customer satisfaction through proactive and personalized support.
• Accurately document customer interactions and resolutions in the CRM system.

Requirements

• Native or fluent in Dutch (C2 level).
• Strong communication skills in English (minimum B2 level).
• Excellent
  - solving skills and attention to detail.
• Ability to adapt to a rotational schedule, including weekends and public holidays.
• No prior experience required –
  - level candidates are welcome!
• Willingness to work
  - site in Lisbon.

What We Offer

• Competitive salary and comprehensive benefits package.
• Private health insurance.
• Paid training to help you excel in the role.
• A multicultural and dynamic work environment.
• Opportunities for career growth within the company.

Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Technology, Information and Media