Dutch Customer Specialist In Portugal
col-wide
Job Description:
Elevate Your Career in Customer Support!
We're looking for a motivated and
- focused Customer Support Specialist to join our vibrant and
- paced team. If you're quick to adapt, thrive in
- energy environments, and enjoy making a real difference for people, this could be the ideal role for you!
Role Overview:
As a Customer Support Specialist, you'll be the first point of contact for customers, providing
- notch assistance across various channels. Your clear communication and
- solving mindset will ensure a smooth and satisfying experience for every user.
Key Responsibilities:
Deliver prompt,
- quality support via phone, email, chat, and social platforms
Assist users with tasks such as setting up accounts, resolving login and identity issues, managing transactions, and troubleshooting tech problems
Approach every interaction with empathy, professionalism, and a
- driven attitude
Respond to inquiries with accuracy and urgency, always keeping the customer's needs in focus
Build trust and rapport through thoughtful, clear communication
Follow internal workflows and best practices while ensuring excellent service standards
Share feedback to help improve support processes and elevate overall user experience
Requirements:
Fluent in Dutch (C2 level)
Fluent in English (B2 level)
EU Citizenship or Portuguese Residency Card
0-1 year of experience in customer support
Strong leadership, analytical, and communication skills
Eagerness to learn and grow
Why Join Us:
Attractive Salary:Competitive compensation that values your skills
Performance Bonus:Recognizing your achievements
Meal Allowance:Covering your daily meals
Transportation Support:Assisting with commuting costs
Health & Life Insurance:Comprehensive protection for your
- being
Relocation Package:Assistance to make your move smooth and
- free
Remote Work:Enjoy the flexibility of working from home
Ready to take the next step? Apply today and be part of a team that values innovation and excellence!
- Informações detalhadas sobre a oferta de emprego
Empresa: Tn Portugal Localização: Lisboa
Lisboa, Lisboa, PortugalPublicado: 21. 6. 2025
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