Dutch Customer Specialist In Portugal - Remote

Dutch Customer Specialist In Portugal - Remote
Lisboa
Lisboa, Lisboa, Portugal

About the job Dutch Customer Specialist in Portugal
We're looking for a motivated and
- focused Customer Support Specialist to join our vibrant and
- paced team. If you're quick to adapt, thrive in
- energy environments, and enjoy making a real difference for people, this could be the ideal role for you!

Role Overview
As a Customer Support Specialist, you’ll be the first point of contact for customers, providing
- notch assistance across various channels. Your clear communication and problem‑solving mindset will ensure a smooth and satisfying experience for every user.

Key Responsibilities

Deliver prompt,
- quality support via phone, email, chat, and social platforms.

Assist users with tasks such as setting up accounts, resolving login and identity issues, managing transactions, and troubleshooting tech problems.

Approach every interaction with empathy, professionalism, and a solutions‑driven attitude.

Respond to inquiries with accuracy and urgency, always keeping the customer’s needs in focus.

Build trust and rapport through thoughtful, clear communication.

Follow internal workflows and best practices while ensuring excellent service standards.

Share feedback to help improve support processes and elevate overall user experience.

Requirements

Fluent in Dutch (C2 level).

EU Citizenship or Portuguese Residency Card.

0-1 year of experience in customer support.

Strong leadership, analytical, and communication skills.

Eagerness to learn and grow.

Why Join Us

Attractive Salary:

Competitive compensation that values your skills.

Performance Bonus:

Recognizing your achievements.

Meal Allowance:

Covering your daily meals.

Transportation Support:

Assisting with commuting costs.

Relocation Package:

Assistance to make your move smooth and stress‑free.

Remote Work:

Enjoy the flexibility of working from home.

Ready to take the next step?

Apply today and be part of a team that values innovation and excellence!

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