(Dutch) Customer Success Executive Lisboa

(Dutch) Customer Success Executive
Lisboa
Lisboa, Lisboa, Portugal

About the job (Dutch) Customer Success Executive

Type of position

Hybrid, Full-time position

Key languages

Fluent level of Dutch
Advanced English

Sector

About our Client

This is an incredible opportunity for a relationship focused individual, with a great attitude and passion for service. The ideal candidate loves talking to people, is at ease communicating in English & Dutch.

You will be responsible for turning customers into passionate Brand Ambassadors for this pioneer company in the leisure industry!

The offer

• Engage with customers through phone, email, Skype, and chat
• Cultivate partnerships and utilize upselling and
  - selling techniques
• Provide informed responses to inquiries about products, pricing, and availability
• Perform data entry across various platforms, document specific details and ensure
  - up actions on each case
• Collaborate with internal departments to meet customer needs
• Promote awareness of the service innovations, being a true ambassador for the company

Requirements

• Excellent communication skills, verbal and written in English and Dutch
• Stress-resilience, flexible approach to people
• Ability to
  - task, organize, and prioritize work
• Experience in Customer Service or Sales will be valued!
• Monthly performance bonus based on the achievement of position KPIs
• Daily meal allowance provided as remuneration or card
• Free coffee and fruit at the office
• Monthly wellness and aesthetic treatments covered by the company
• Weekly team outings & sports activities
• Tailor-made training program for personal and professional development

The Process

• Submit your application and don't forget to send an updated CV
• Get a call by our Recruitment Specialist