Dutch Customer Support Agent (m/f) - Lisbon Lisboa

Dutch Customer Support Agent (m/f) - Lisbon
Lisboa
Lisboa, Lisboa, Portugal

Vertente Humana, a leading human resources management company, is recruiting a Customer Service Agente fluent in Dutch for a stable and growing project in the logistics area.

Tasks:

- Making contact with customers in Small and Medium-sized Enterprises in the Netherlands to confirm and schedule equipment collections;

- Providing telephone support and answering questions in a clear and empathetic manner.

Fixed
- time hours: Between 7am and 6pm, Monday to Friday

Location/Zone: Areeiro (Lisbon)

Requirements:

- Fluent in Dutch (level C1 or higher) - oral and written (mandatory);

- Good knowledge of English and/or Portuguese;

- Good communication skills and active listening;

- Customer focus, proactivity, and attention to detail;

- Basic computer skills (user interface).

Conditions:

- Paid initial and ongoing training;

- Employment contract;

- Multicultural and collaborative environment;

- Stable project with continuity;

- Real possibility of career progression;

If you are looking for an opportunity in a stable and growing environment, please send us your updated CV. Candidates considered for the process will be contacted within a maximum of 10 working days.

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