Dutch Customer Support in Portugal Sintra

Dutch Customer Support in Portugal
Sintra
Sintra, Lisboa, Portugal

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Dutch Customer Support in Portugal, Sintra

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Client:

Cross Border Talents

Location:

Sintra, Portugal

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

372c97c069e7

Job Views:

2

Posted:

14. 05. 2025

Expiry Date:

28. 06. 2025

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Job Description:

Grow Your Career in Customer Support!

Do you enjoy solving problems and positively impacting people’s daily lives? We’re looking for a proactive and enthusiastic Customer Support to join our energetic team. If you excel in dynamic environments and love connecting with others, this opportunity is for you.

Role Overview:

In this role, you'll support customers via phone, chat, email, and social media by resolving issues related to accounts, transactions, and technical concerns. Your mission will be to ensure smooth and satisfying customer interactions every step of the way.

Key Responsibilities:

• Provide
  - quality assistance across multiple communication platforms

Support users with account creation, verification, login, and payment concerns

Troubleshoot technical issues promptly and effectively

Act as a dependable point of contact, especially for
- focused clients

Communicate with empathy and clarity to strengthen customer relationships

Follow company policies and maintain service excellence

Contribute ideas to improve workflows and elevate the customer experience

Requirements:

• Fluent in Dutch (C2 level)
• EU Citizenship or Portuguese Residency Card
• 0-1 year of experience in customer support
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow

Why Join Us:

• Competitive Salary: We offer attractive compensation that reflects your skills and experience, recognizing and rewarding your contributions
• Meal Allowance: Enjoy a meal allowance to keep you energized during working hours
• Health and Life Insurance: Benefit from comprehensive coverage to support your
  - being.

Remote Work: Enjoy the flexibility of working from home

• Relocation Package: Receive support if relocating to ensure a smooth transition

Ready to take on this exciting opportunity? Apply today, and let’s connect!