Dutch Customer Support - Lisbon Lisboa

Dutch Customer Support - Lisbon
Lisboa
Lisboa, Lisboa, Portugal

Intelcia, a successful global player for 20 years, we ensure the conditions to attract, welcome and develop talent in a culture of membership, positive, and inspiring continuous progress!

Dutch speakers with good commands in English!

Your mission:

• With the tools acquired during our initial training, you will be in charge of Handling customer requests by answering incoming calls.
• Answer to customer requests in an effective and timely way, ensuring a
  - quality service is provided.
• Providing product and tool support to improve customers’ experience
• Administrative tasks:
  
  documentation management and database updating.

Your profile:

• Dutch and English fluent or bilingual;
  
  
• Computer literacy (easily browse different software programs in parallel);
  
  
• Previous experience in customer service is a plus.
• Excellent communication skills (you are comfortable communicating with customers using several channels).
• Ability to
  - task by working independently, while being a team player.

Our Offer:

- A corporate culture, based on management with values and human DNA.

- Initial paid training and employment contract.

- Health insurance after 6 months in the company.

- Attractive and motivating salary and bonuses (basic salary + meal basket + performance bonus).

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Dream #We
Care #We
Do #Be
Great
Together