Dutch Customer Technical Support in Lisbon Lisboa

Dutch Customer Technical Support in Lisbon
Lisboa
Lisboa, Lisboa, Portugal

Dutch Customer Technical Support in Lisbon

Join to apply for the Dutch Customer Technical Support in Lisbon role at BOROLEO.

Are you ready to live and work in one of Europe’s most beautiful cities? Join a dynamic team in sunny Lisbon and help customers from all over the world! Whether you're solving problems or answering questions, you’ll make a real difference every day — all while enjoying the culture, food, and ocean views Portugal has to offer. Let your career grow where the sun always shines!

Your Job

As a Customer Service Representative, you’ll help customers after they buy home appliances. You’ll be their first point of contact for questions or issues.

Your Tasks

• Answer questions by phone and email
• Diagnose issues using helpful tools and 60
  -
  - step processes
• Use online resources, like You
  Tube tutorials, to support customers
• Give updates on orders and delivery
• Assist with small repairs or direct bigger issues to the right department
• Give product information and solve complaints in a friendly way
• Work with 3 support systems/software tools
• Cross-selling skills are a bonus!

What We’re Looking For

• Proficiency in Dutch, both written and spoken
• English (B2)
• Great communication skills
• Interest in tech and home appliances
• Problem-solving mindset
• Team player with a positive attitude
• Sales or
  - selling experience

What We Offer

• New and modern office.
• Full training to help you succeed.
• Relocation support (if applicable).
• We promote
  - company mobility to work at any of our sites around the world.
• Private health insurance, free after six months
• Competitive wages (14 monthly payments per year) + bonus

Location

Lisbon, Portugal

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Legal Services