Dutch Customer Technical Support in Lisbon

Dutch Customer Technical Support in Lisbon

Join to apply for the Dutch Customer Technical Support in Lisbon role at BOROLEO.

Are you ready to live and work in one of Europe’s most beautiful cities? Join a dynamic team in sunny Lisbon and help customers from all over the world! Whether you're solving problems or answering questions, you’ll make a real difference every day — all while enjoying the culture, food, and ocean views Portugal has to offer. Let your career grow where the sun always shines! ☀?

Responsibilities

• Answer questions by phone and email.
• Diagnose issues using helpful tools and 60 step‑by‑step processes.
• Use online resources, like You
  Tube tutorials, to support customers.
• Give updates on orders and delivery.
• Assist with small repairs or direct bigger issues to the right department.
• Give product information and solve complaints in a friendly way.
• Work with 3 support systems/software tools.
• Cross‑selling skills are a bonus.

Qualifications

• Proficiency in Dutch, both written and spoken.
• English (B2).
• Great communication skills.
• Interest in tech and home appliances.
• Problem‑solving mindset.
• Team player with a positive attitude.
• Sales or cross‑selling experience.

Benefits

• ? New and modern office.
• ? Full training to help you succeed.
• ? Relocation support (if applicable).
• ? We promote inter‑company mobility to work at any of our sites around the world.
• ? Private health insurance, free after six months.
• ? Competitive wages (14 monthly payments per year) + bonus.

Location

Lisbon, Portugal

Job Details

• Seniority level: Entry level
• Employment type: Full‑time
• Job function: Other
• Industry: Legal Services

Additional Information

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