Dutch/Flemish-Speaking VIP Concierge in Lisbon Lisboa

Dutch/Flemish-Speaking VIP Concierge in Lisbon
Lisboa
Lisboa, Lisboa, Portugal

Take your customer care career to the next level by joining a premium concierge service team in Lisbon. As a Dutch-speaking VIP Concierge, you’ll be the
- to expert for delivering tailored lifestyle services and travel arrangements to
- end clients. If you’re
- oriented, resourceful, and ready to offer
- tier experiences, we’d love to hear from you.
Your responsibilities and impact as a VIP Concierge will include:
Managing requests from VIP clients via phone, email, and chat in Dutch/Flemish and English
Coordinating exclusive reservations and travel bookings tailored to client preferences
Providing expert advice on luxury dining, events, shopping, and cultural activities
Handling urgent and complex requests with efficiency and discretion
Ensuring an exceptional, personalized experience from start to finish
Skills, qualifications, and interests needed to succeed in this role:
You are a
- level Dutch/Flemish speaker and have at least a B2 level of English. French is a plus.
You have experience in customer service, hospitality, travel, or luxury services
You are a strong communicator with a proactive and
- oriented mindset
You enjoy working with international clients and creating exceptional experiences
You are adaptable,
- oriented, and confident in handling high expectations
What’s in it for you?
Permanent contract with a 3-month probation period
40-hour workweek with rotating shifts between 7:00 AM and 9:00 PM, Monday to Saturday
Gross salary of 21. 500€, paid over 14 months
Attractive performance bonus paid quarterly
Hybrid work model after 3 months
Meal voucher card
30€ monthly transport allowance
Full health insurance coverage including dental and optical coverage after 6 months
Office located in central Lisbon, Avenida da Liberdade