Dutch Speaking Customer Service Agent Financial Services - 2000 Euro Per Month
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Client:
Location:
Lisboa, Portugal
Job Category:
Other
-$0-0/monthly
EU work permit required:
Yes
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Job Views:
3
Posted:
22. 05. 2025
Expiry Date:
06. 07. 2025
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Job Description:
Mercier Consultancy is excited to announce an opening for a Dutch Speaking Customer Service Agent in our Financial Services division, offering a competitive salary of 2000 euros per month. In this role, you will be the primary point of contact for our Dutch-speaking clients, providing support and assistance related to our financial products and services. Your responsibilities include addressing inquiries, resolving issues, and ensuring
- quality customer service. If you are passionate about finance and customer service, we would love to hear from you!
Responsibilities
- Respond promptly to customer inquiries in Dutch via phone, email, and chat.
- Provide accurate information about financial products, services, and account management.
- Assist clients with troubleshooting account issues and managing transactions.
- Maintain detailed records of customer interactions and
- up actions. - Collaborate with the team to improve customer experience and resolve complex cases.
- Stay updated on industry regulations and service offerings.
- Collect customer feedback for service improvements.
- Fluency in Dutch and English, both written and spoken.
- Prior experience in customer service, especially in financial services.
- Strong communication skills and a
- oriented approach. - Effective
- solving skills and handling challenging situations gracefully. - Familiarity with financial products and explaining complex information clearly.
- Proficiency in customer service software and financial applications.
- Ability to work independently and as part of a team in a
- paced environment.
- Informações detalhadas sobre a oferta de emprego
Empresa: GrabJobs Localização: Lisboa
Lisboa, Lisboa, PortugalPublicado: 25. 5. 2025
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