Dutch-Speaking Customer Service Lisboa

Dutch-Speaking Customer Service
Lisboa
Lisboa, Lisboa, Portugal

**Dutch-speaking Customer Service in Lisbon**Are you a patient, empathetic, and troubleshooting person? If
- solving and excellent customer service come naturally to you, this offer is for you. **Dutch-speaking Customer Service in Lisbon**We are looking for Dutch speakers to provide
- quality customer service for a webshop! If
- solving and provide a high quality of service come naturally from you, read on and apply!**About the Company**:It's a British multinational publishing and education company headquartered in London, England. It was founded as a construction business in the 1840s but switched to publishing in the 1920s. Likewise, it is the largest education company and was once the most extensive book publisher globally. **The Profile**:
- You are fluent in German and have excellent communication skills in English (B2). - You enjoy dealing with people, and you have excellent communication
- **You have an international mindset, and you are happy to relocate to sunny Portugal**- You have an excellent knowledge of the MS Office
- Ability to multitask, prioritize, and manage time
- Familiarity with CRM systems and practices**Your responsibilities**:
- Identify customers needs to diagnose and resolve
- Solve customer queries and concerns regarding the company’s products as well as deliveries, returns,
- Handle calls from customers who have ordered or bought product/s- Offer support on queries regarding product
- Assist with click and collecting
- Ensures timely and efficient resolution of customers’ inquiries**Benefits**:
- Full-time
- Long-term
- Competitive
- Extra incentives and over achievement
- Real growth opportunities to progress in your
- Receive a bonus for referring your
- Possibilities to grow inside the company
Work for an international company while discovering Lisbon's landscapes and getting to know new cultures. Don't miss this opportunity to start an international career and move to sunny Portugal.