Dutch Speaking Customer Service Representative At MCP - Lisbon

Pay Range

This range is provided by Mercier Consultancy Medical. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

About the Role

Join our vibrant team at Mercier Consultancy MD as a Dutch Speaking Customer Service Representative in beautiful Lisbon! This is your chance to be part of a dynamic and supportive environment where your skills will be valued and your voice heard.

Responsibilities

• Engage with Dutch‑speaking customers via phone, email, and chat to address inquiries and resolve issues professionally.
• Provide accurate information and support to ensure customer satisfaction.
• Collaborate with the team to implement best practices and enhance service delivery.
• Record and manage customer interactions in our systems accurately.
• Participate in training sessions to continually improve your knowledge and skills.

Requirements

• Fluency in Dutch (both written and spoken) is essential.
• Excellent communication skills and a passion for helping others.
• Ability to work effectively in a team and maintain a positive attitude.
• Previous customer service experience is a plus, but a willingness to learn is the most important.
• Comfortable using digital tools and technology in your work.

Benefits

• Competitive Monthly Salary
• Fully Paid Relocation Package
• Monthly Performance Bonus
• 2 Extra Salaries Per Year
• Health Insurance
• And Much More. . .

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Customer Service

Industries

IT Services and IT Consulting