Dutch speaking- SMB Client Service Associate Lisboa

Dutch speaking- SMB Client Service Associate
Lisboa
Lisboa, Lisboa, Portugal

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Client:

Cbtalents

Location:

Lisboa, Portugal

Job Category:

Other

-$0-0/monthly

EU work permit required:

Yes

Job Views:

3

Posted:

12. 04. 2025

Expiry Date:

27. 05. 2025

Job Description:

Are you fluent in Dutch and passionate about helping businesses grow? Join our dynamic team and support small and
- sized businesses (SMBs) as they navigate the online advertising world!

Location: Lisbon, Portugal

Work Schedule: 40 hours per week (8 hours per day + 1-hour lunch break) on rotational shifts, Monday to Sunday from 06:00 to 00:00

Signing Bonus: €2500

Training: 15 working days

Your Role:

1. Providing support via phone, email, and chat to help SMBs maximize their potential
2. Assisting SMB clients with self-service advertising solutions, ensuring they achieve their marketing goals
3. Delivering pre- and
   - sales support for all
   - service products
4. Offering product and tool guidance to enhance the customer experience
5. Identifying trends and resolving challenges faced by multiple SMB clients
6. Acting as the voice of our customers—providing valuable insights and feedback to our engineering team

What We Offer:

1. Work in a vibrant,
   - paced environment in Lisbon
2. Competitive salary + signing bonus
3. Comprehensive training program (15 working days) to set you up for success
4. Opportunities for career growth and development

What We’re Looking For:

1. Fluency in Dutch (written and spoken) and English C1
2. Strong customer service and
   - solving skills
3. Interest in digital advertising and online platforms
4. Ability to work effectively in a dynamic environment

Ready to make an impact? Apply today and become part of our growing team!