Dutch Speaking Technical Customer Advisor

Dutch Speaking Technical Customer Advisor

You want to be part of a multicultural team in a company which works alongside
- known brands? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime!

Responsibilities and impact as Technical Customer Advisor

• Provide support by responding to inbound requests and document relevant case information
• Assist users with Pre‑Sales, General Inquiries and technical support issues via phone, e‑mail and social media channels
• Adapt the brand's voice and tone for interactions on both private (phone/e‑mail/chat) and public (social/forums/e‑commerce reviews) channels
• Ensure excellent customer satisfaction through responding in an appropriate and friendly manner
• Work in a multicultural environment alongside a diverse team

Skills, qualifications and interests you need to succeed in this role

• Native Dutch speaker (must) and good level of English
• Looking for a job opportunity abroad
• Motivated and committed to your work
• No troubles with writing in Dutch
• Team player willing to work with many other nationalities
• Sales/Commercial background is a plus
• Previous experience in Customer Service or credit recovery experience is a plus

What is in it for you?

• CDI – 3 months trial period
• Working hours: 40 h/week, 5 days/week (Monday to Friday rotating shifts 8 am‑8 pm, Saturday and Sunday 8 am‑5 pm)
• Package in line with the market: €1 100 gross/month × 14 months + up to €120/month bonus + meal vouchers €7. 23/workday + reimbursement of some transportation cost + private Health Insurance and dental plan (after six months)
• If you live outside Portugal: reimbursement (up to €400) of initial flight ticket after 6 months within the company + 12 months of accommodation in a shared flat provided by the company (rental fee to pay)
• Opportunity to be part of a challenging and fast‑paced environment
• Possibility to collaborate with some of the biggest brands in the industry
• A multicultural and international environment
• Fully paid training, professional development and career evolution

Your Future Company

Started by two French entrepreneurs in 2000, this company has become an international Customer Experience Specialist. Currently, they operate a global presence employing over 50, 000 worldwide. In their international hub in Lisbon, they take care of customer service experiences on behalf of some of the world's most progressive brands.