Dutch Speaking Technical Support Advisor | Domestic Appliances

Dutch-Speaking Technical Support Advisor for Domestic Appliances

Introduction

We're seeking a Dutch-speaking Technical Support Advisor to join a dynamic team supporting users of a global domestic‑appliances brand. If you’re fluent in Dutch, enjoy solving technical issues and are keen to work remotely for an international company, this is a fantastic opportunity to use your skills in a supportive, customer‑focused role.

What the job is about

• Provide
  - line technical support via phone, email or chat to Dutch-speaking customers using home appliances guiding them to resolve issues quickly and effectively.
• Diagnose problems related to appliance operation, functionality, and maintenance offering clear troubleshooting instructions or escalating issues when necessary.
• Assist customers with setup questions, usage guidance, maintenance advice, warranty and after‑sales inquiries to ensure smooth product experience.
• Maintain accurate records of customer interactions in the company’s CRM/system logging issues, resolutions, and follow‑ups.
• Collaborate with internal technical and service teams to track recurring issues, provide feedback, and support continuous improvement.

Requirements

• Is fluent in Dutch (C1+) and has strong English skills for internal communication.
• Has a technical mindset and enjoys working with appliances, electronics or in similar technical support roles.
• Possesses excellent communication skills clear, patient, customer‑oriented, able to explain complex information simply.
• Is comfortable using computers, CRM software, and multichannel support tools.
• Is
  - oriented and able to document issues/resolutions accurately.
• Is flexible, dependable, and able to work remote hours across different time zones if needed.

What we offer

• Remote work giving you flexibility to work from home or any suitable location.
• Competitive salary and benefits.
• Training and onboarding to help you understand the appliances, support procedures, and service tools.
• Opportunity to work with a global brand and serve an international customer base.
• A supportive, multicultural team environment that values customer satisfaction and quality service.

If you’re ready to bring your Dutch-language skills, technical interest, and customer‑focused attitude to a remote support role where you’ll make daily life easier for customers across borders, we'd be delighted to hear from you.