Dutch Technical Support - Relocation to Portugal - Speakit Lisboa

Dutch Technical Support - Relocation to Portugal - Speakit
Lisboa
Lisboa, Lisboa, Portugal

Dutch Technical Support - Relocation to Portugal - Speakit

1 day ago Be among the first 25 applicants

Are you a fluent Dutch speaker? Ready to join one of the biggest multinational technology companies?

We are looking for a Dutch-speaking Technical Support representative to join a global leader in consumer electronics and home appliances. Join a dynamic, multicultural team and start your exciting career journey in Portugal. This is a fantastic opportunity to grow and develop your skills in an innovative and
- paced environment.

Key Responsibilities

• Offer tech support via phone and email for domestic appliance clients.
• Conduct initial diagnostics and troubleshooting with 60 available processes.
• Escalate complex problems to appropriate departments.
• Enhance client satisfaction by proactively resolving issues and utilizing resources like You
  Tube tutorials.
• Handle minor repairs,
  - up on orders, and address complaints.
• Utilize three software programs for the support process.
• Cross-sell products as needed.

Requirements

• Near native level of Dutch.
• Advanced level of English.
• Experience in customer service or tech support (preferred).
• Strong communication skills (phone and email).
• Ability to handle and troubleshoot technical issues efficiently.
• Familiarity with software programs.
• Cross-selling skills are a plus.

Benefits

• Relocation package provided
• Monthly bonus
• Offered accommodation
• Excellent work opportunity in a leading multinational company
• Private health insurance
• Stable work and career progression
• Continuous training and integration phase
• Refund of initial flight expenses
• Free annual flight to the homeland
• Free Portuguese language courses, surfing, soft trekking, and much more.