DYNATRACE Business Application Monitoring Expert Lisboa

DYNATRACE Business Application Monitoring Expert

Join to apply for the DYNATRACE Business Application Monitoring Expert role at AXA Group Operations

About AXA

As a
- leading insurance company, we act for human progress by protecting what matters. With 153, 000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive.

About The Entity

AXA is becoming a sustainable
- led company and at AXA Group Operations we are one of the major catalysts for this transformation. We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary. At AXA Group Operations, we want to be recognized in three fields of action:

• State-of-the-art Data Technology to drive customer experience
• State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
• High-Performing Global Team for stronger partnerships with AXA entities

Job position pitch

The Dynatrace Tech Lead is responsible for leading the development, maintenance, and optimization of the Dynatrace platform for application and infrastructure monitoring. This role involves collaborating with various teams to ensure that the technical capabilities align with the product vision, customer needs, and market trends.

The Tech Lead coordinates the team of monitoring officers to design, develop, and implement projects and improvements, ensuring the platform is secure, scalable, and easily maintainable. He understands stakeholders’ requirements and translates them into technical solutions.

Main missions

The Dynatrace Tech Lead manages the Dynatrace platform, leading a team of dedicated resources in different countries, and collaborating with counterparts from multiple AXA entities. They ensure that all monitoring requirements are met and contribute to answering observability needs, fulfilling Quality of Service requirements in various AXA GO and Opcos business areas.

Technical expertise

• In-depth technical knowledge of Dynatrace Saa
  S (Infra & App monitoring, GRAIL, Monaco framework, Automation Workflows) and other relevant technologies related to observability.
• Ability to design and implement solutions that meet stakeholder needs and are secure, scalable, and easily maintainable.
• Familiarity with other monitoring and Log analysis tools, data visualization, and performance monitoring.

Expected Skills & Experience

We are looking for someone with the following experience and skills:

• Lead technical activities related to Dynatrace platform delivery.
• Defining and implementing platform configurations
• Maintaining up to date documentation (design, architecture & procedures)
• Regularly reviewing and optimizing the platform performance to ensure optimal usage of resources and
  - effectiveness.

What We Offer

We bring together the expertise, cultural diversity and creativity of over 8, 000 employees worldwide and we’re committed to equal opportunities in all aspects of employment.