E-Commerce (Shopify) Practice Lead

E-Commerce (Shopify) Practice Lead
Viseu
Viseu, Viseu District, Portugal

E-Frontiers is looking for a TAM Team Lead for a global tech company. This is a unique opportunity to lead a
- performing team, act as a senior technical advisor, and make a real impact in a
- paced, international environment.

About E-Frontiers:

At E-Frontiers, we help tech companies hire top talent and support professionals in finding opportunities that accelerate their careers. We work with product companies and
- ups across Europe, offering transparent,
- focused recruitment processes.

What You'll Do:

• Lead, mentor, and grow a diverse team of Technical Account Managers (TAMs).
• Act as a trusted technical advisor for key client accounts.
• Guide clients through onboarding, implementation, and optimization.
• Troubleshoot complex issues and ensure clients maximize value.
• Collaborate with Product and Engineering teams to improve outcomes.
• Set team goals, track KPIs, and drive process improvements.

What You Bring:

• 2+ years of people leadership experience.
• Client-facing experience in Saa
  S or digital marketing.
• Strong project management skills managing multiple accounts.
• Knowledge of web technologies (Java
  Script, HTML, CSS) and mobile platforms (i
  OS, Android).
• Excellent communication skills across technical and
  - technical audiences.
• Customer-first mindset and
  - solving skills.
• Fluent in English.

Nice-to-Haves:

• Experience managing European accounts.
• Experience building teams from scratch.
• Experience in a Saa
  S organization.

Why You'll Love It:

• Salary: €70, 000 - €80, 000 + 10% bonus
• Hybrid/flexible work options
• Wellbeing programs, vacation, and
  - life balance support
• Career growth in a global, innovative company

Location: Lisbon, Portugal (hybrid)

Travel: Up to 40%

Ready to take the next step? Apply now with E-Frontiers!