EasyJet – German-speaking Customer Support – (Relocation to Lisbon + Accommodation included)

This is not a
- term career commitment, but an intensive, paid 6-month entry into your international career path with No Experience Required.

What matters is your motivation to learn quickly and master the essential legal compliance processes in the aviation sector.

Take advantage of this unique opportunity for your CV:

Gain valuable international experience with Fortune 500 company. Build a European network and enjoy life in one of Europe’s most beautiful and vibrant capital cities!

Join the Orange Revolution! Easy
Jet is one of Europe’s leading airlines, connecting millions of passengers to their destinations with fantastic value and a commitment to innovation. Now, you can be part of this dynamic, global company right here in the vibrant capital of Portugal: Lisbon!

The advantages:

• Reimbursement of the outbound flight (up to €400 after 6 months).
• Base salary €1100 gross.
• Meal allowance €159 /per month.
• Position bonus €70 /month.
• Performance bonus €175/month.
• Transport allowance €20 /per month.
• Shared accommodation with all charges included.
• Competitive local salary + relocation benefits.
• Complete and free training – no experience required.
• Live in Lisbon, under the sun, with an affordable cost of living
• Net salary of approximately €990 (after accommodation and bills).

About the Role:

This is a fantastic opportunity to launch your career in a specialized back‑office role within the aviation sector. You won’t be dealing with customers directly; Instead, you’ll be the crucial link in managing official legal inquiries and regulatory compliance.

You will manage interactions with key external legal and regulatory bodies, ensuring Easy
Jet’s compliance and protecting the company’s legal standing before cases escalated to court.

Your Mission:

• Talk to Experts: You’ll mainly communicate with lawyers, legal officers, and official government agencies called National Enforcement Bodies (NEBs).
• Manage Passenger Rights Issues: Your core job is to handle official complaints and situations about passenger rights, like flight delays or cancellations.
• Work with Regulators: You will coordinate with the NEBs (who check if Easy
  Jet is treating passengers fairly) in the country where a problem happened.
• Handle Paperwork: You will read, organize, and manage all the documents related to these legal situations.
• Fix Problems: You will work to resolve issues quickly with these agencies before they turn into court cases.

Desired Profile:

• German: C2 level (perfect written and spoken is mandatory).
• English: Good level (B2 minimum)
• Skills: Strong problem‑solving and a detail‑oriented approach.
• Adaptability: A fast learner ready to master new processes quickly.
• Attitude: Excellent communicator who thrives in a team environment.
• Work Permit: Must have a valid EU ID card or passport to legally work in Portugal.

Working Hours:

Stable, consistent schedule: Monday to Friday (including bank holidays), 08:00 AM – 05:00 PM (Portuguese time). You get Saturday & Sunday off!

Why Lisbon?

Lisbon offers an ideal balance of international career development and a high quality of life.

It’s a vibrant capital city known for its affordability, safety, rich culture, and exceptional cuisine

Ready for take‑off in Lisbon?

Join Easy
Jet and embark on an international career in one of Europe’s most beautiful and exciting capital cities.

Apply today to secure your spot for the December start date!

(You must have a valid EU ID card or passport to work in Portugal. )