Ecommerce Specialist Lisboa

Ecommerce Specialist
Lisboa
Lisboa, Lisboa, Portugal

About Douglas

Douglas is the leading omnichannel retailer in premium beauty across Europe, offering a unique experience in fragrances, makeup, skincare, and personal care. We are undergoing a major digital transformation and are looking to strengthen our team with a dynamic,
- driven professional to boost our online channel in Portugal.

Role Overview

As an e
Commerce Specialist, you will be responsible for executing, optimizing, and monitoring daily e
Commerce operations in Portugal. You will work closely with local and regional teams in a matrix organization, contributing to the growth of the digital channel with a strong focus on conversion, profitability, and customer experience.

Reports to:

Head of e
Commerce South Europe

Key Responsibilities

- Manage and optimize the online catalog (content, pricing, stock, promotions).

- Ensure flawless execution of the commercial calendar and digital campaigns.

- Coordinate with marketing, performance, and CRM teams to drive sales growth.

- Negotiate with suppliers to secure the best terms and online activations.

- Align
- functionally with Marketing, Buying, and Finance teams to ensure commercial excellence.

- Analyze and report key KPIs (sales, traffic, conversion, AOV, margin) and propose actions for continuous improvement.

- Collaborate with HQ and regional teams on strategic initiatives and omnichannel projects.

- Manage App Commerce operations and optimization to enhance mobile first shopping experience.

- Implement best practices in UX and journey optimization.

- Contribute to technology and process improvement projects.

- Manage logistics and payment methods for a better service to our consumer

Required Profile

- Minimum experience:

2+ years in e
Commerce and digital, ideally in Beauty (fragrances, makeup, skincare).

Alternative industries in order of preference:

Fashion and Retail D2C.

- Specialized retail experience (ideally in perfumery and cosmetics)

- Fluent native Portuguese and English are mandatory.

- Proven experience managing App Commerce (mandatory).

- Strong analytical and
- oriented mindset, accustomed to working with metrics and KPIs (mandatory).

- Ability to thrive in dynamic, multinational, and matrix environments.

- Excellent team player with strong communication skills.

- Sensitivity to luxury and beauty markets.

- Advanced knowledge of e
Commerce tools and analytics (Excel, Google Analytics, CMS). Power BI knowledge is desirable.

- System knowdlege desirable.

- Residence in Portugal - Lisbon area.

- Available starting in
- September.

Key Competencies

- Execution excellence and strong attention to detail.

- Ability to prioritize effectively in a
- changing environment.

- Collaborative mindset to work across multiple teams.

- Proactivity in identifying and solving problems.

What We Offer

- Join Europe’s leading premium beauty retailer.

- A digital
- driven culture with great career development opportunities.

- International, dynamic environment with challenging projects.

- Competitive compensation and attractive benefits.

Are you passionate about beauty and e
Commerce, and want to grow with a market leader? We’d love to meet you!

Obser. :

CV in english.