eCommerce Support Specialist Oeiras

eCommerce Support Specialist
Oeiras
Oeiras, Distrito de Lisboa, Portugal

Position Snapshot

Location: Linda-a-Velha/ Braga

Company: Nestlé Business Services Lisbon

Full-time/ Hybrid mode

About Us

Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals passionate about digital innovation and process improvement. We seek talents eager to learn, team players,
- savvy, entrepreneurial, and capable of thriving in a
- paced environment. If this describes you, consider joining NBS!

At Nestlé Business Services (NBS), we value diversity and inclusion. We are committed to accommodating employees with special needs.

Position Summary

The e
Commerce Support Specialist plays a crucial role in connecting the Purina team with Zooplus, ensuring accurate and timely product information and assortment details. This role serves as the primary contact for e
Commerce inquiries, maintaining compliance with Purina’s guidelines and utilizing Nestlé’s E-Commerce Operating Models and Global Solutions. The specialist will collaborate with internal teams and external partners to ensure product listing integrity, monitor performance metrics, support category reviews, and identify growth opportunities through data analysis.

A Day in the Life. . .

• Ensure accuracy and consistency of assortment information for Purina in Zooplus, including data sharing and status updates.
• Gather key product information for listings and maintain related documentation.
• Provide performance metrics for new launches and strategic SKUs to inform assortment strategies.
• Support category reviews with Zooplus to discuss business status, consumer trends, and opportunities.
• Consolidate performance data to identify trends and growth opportunities.
• Assist in creating strategic documents and managing meetings in customer planning processes.

What Will Make You Successful

• 3 to 5 years of experience in digital marketing/e
  Business with global brands.
• Strong knowledge of digital marketing and brand management.
• Experience in e
  Commerce is essential.
• Proficient in English (reading, writing, speaking).
• Proven change management skills.
• Excellent communication skills.
• Team-oriented attitude.
• Ownership, responsibility, and adaptability.
• Result-oriented and proactive.
• Ability to work independently and remotely.

What We Offer

At NBS Lisbon, we prioritize our talents' development, engagement, and
- life balance. Joining us offers:

• Expertise development within Nestlé’s Shared Services.
• Diverse cultural team environment.
• Local and international exposure.
• Flexible working arrangements.
• Engagement and wellbeing activities.
• Competitive salary and annual bonus based on performance.
• Meal Allowance Card.
• Flexible Benefits tailored to your needs.
• Membership in the Nestlé Club with partner discounts.