EKIP Application Support (L2)

EKIP Application Support (L2)
Lisboa
Lisboa, Lisboa, Portugal

We are looking for an Application Support Consultant (L2) with strong functional knowledge of EKIP , to join a
- level support team focused on
- critical leasing applications.

This role sits between IT and business, ensuring application stability, efficient incident resolution, and
- quality support to end users in an international environment.

Key Responsibilities

Provide
- level (L2) application support for the EKIP platform

Analyze and resolve functional and technical incidents related to leasing processes

Support end users and business teams, mainly in a French-speaking context

Manage and analyze leasing contracts within the application

Collaborate with L3 / development teams when escalation is required

Contribute to application stability and continuous improvement

Required Skills & Experience

Professional proficiency in French (mandatory)

Solid knowledge of leasing products

Experience in contract management

Background in application technical/functional support

Strong analytical and
- solving skills

Ability to communicate effectively with business and IT stakeholders

Hybrid work: 2/3x in the office in Lisbon