Electronics Support Specialist

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What we are looking for

Responsibilities

• Organize incoming faulty parts and products in the warehouse and electronics lab.
• Register and manage faulty parts digitally for process control and traceability.
• Repair and rework electronic parts and assemblies, including SMT and THT components.
• Perform soldering and component replacement
• Assemble and use internal testing devices, including ICT and FCT jigs for PCBAs and sub‑assemblies.
• Analyze schematics to support fault diagnosis and repair.
• Assist engineers in hardware rework activities and validation of design fixes for existing product versions.
• Participate in testing, validation, reliability, and regression activities to meet product requirements and AQL standards.
• Document recurring processes, repairs, and intervention procedures in internal systems and knowledge bases.
• Support root cause analyses and contribute to Continuous Improvement Cases (CICs), documenting technical failure modes and data.
• Collaborate with other technicians and cross‑functional teams to improve operational efficiency and workflow consistency.
• Maintain a clean, organized workspace following Smartex’s internal methodologies.
• Assist in logistics tasks such as organizing stock, shipping spare parts internationally preparing devices for deployment.
• Contribute to firmware or internal tool improvements when relevant (e. g. , bug fixes, UI updates, small scripts).

Qualifications

• 1+ years of experience in hardware support, electronics repair, or embedded product development.
• Hands‑on experience with hardware tools, soldering, and rework.
• Knowledge of analog and digital electronics and high‑speed design principles.
• Familiarity with hardware certification norms (IEC) and hardware validation processes.
• Experience in reading and interpreting schematics and technical documentation.
• Certificate (Level IV, V, or VI) in networks, mechatronics, or informatics.
• Familiarity with embedded systems, RTOS, and microcontroller programming is a plus.
• Basic programming/scripting knowledge (Python, Bash, or C/C++) desirable.
• Excellent English communication skills, both written and verbal; Portuguese fluency preferred.
• Fast learner with strong analytical and troubleshooting skills.
• Collaborative mindset with a proactive, hands‑on approach.

Benefits

• Employee Stock Options
• Diverse and Talented Team
• Fast‑Paced Environment
• Impact on the World
• Hybrid Work
• Work with Senior Management

Job Details

• Seniority level: Associate
• Employment type: Full‑time
• Job function: Quality Assurance and Engineering
• Industries: Automation Machinery Manufacturing